When Water Damage strikes, We Respond Fast!

Water Damage Repair & Restoration in Durham

Instead of providing multiple emergency damage restoration services, our team of experts are specially trained in water damage restoration. At Carolina Water Damage, we decide to make this our focus because we want to be the first company you call for any of your emergency water damage repair needs in Durham, NC. From the initial phone call to the last drop of paint on your walls, CWDR is with you throughout the entire water damage restoration process in Durham NC.

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Sewage Backup Cleanup in Durham
There are many potential causes for a sewage line backup to occur, the end result is always a nasty mess, a mess our expert team is prepared to deal with. At Carolina Water Damage Restoration we are always prepared, even for the most severe emergencies that come from sewage backups. We will come to your home or business in Durham NC, mitigate the water damage, find the root of the problem, fix it and restore the property. Our goal is to repair what was damaged due to the water damage, and make sure to fully restore the damaged areas.
Sewage Backup Cleanup
Emergency Water Damage Repair in Durham
When you have a water damage emergency in the middle of the night, or at any hour, you want a company you can count on to arrive quickly and provide high quality emergency water damage repair services. Carolina Water Damage Restoration provides services 24 hours a day, 7 days a week, for all of your emergency water damage repair or clean up needs in Durham, NC. Call us anytime!
Emergency Water Damage Repair
Storm Damage Repair in Durham
Destructive thunderstorms and ever hurricanes can happen throughout the year in Durham, NC. when these storms hit, they can be a source of water damage to your home or business. if you have storm damage, Carolina water damage restoration can provide storm damage restoration & storm damage repair 24/7 365 days a year. call us today for a free storm damage repair consultation in durham, nc.
Storm Damage Repair
Appliance Water Damage Repair in Durham
Homeowners in Durham know that appliances can leak and cause water damage to spaces near the broken appliance. Water heaters, refrigerators, washing machines, and dishwashers can all break suddenly or develop slow leaks that cause water damage to occur over time. At the first sign of water damage from an appliance, it’s important to contact a water damage restoration company like Carolina Water Damage Restoration. The sooner you contact us the quicker we can make sure the water damage doesn’t spread.
Appliance Water Damage Repair

At Any Time, Any Commercial Property Can Be Impacted Water Damage

Commercial Water Removal & Commercial Property Damage Restoration Durham NC

Commercial Water Damage takes shape in many different forms, such as flood damage, sewage backup, and storm damage. At Carolina Water Damage Restoration we understand that when your business or commercial property has been affected by water damage in Durham, it is imperative to have it fixed and restored as quickly as possible so your company can resume it’s normal operations. That’s why we are on call 24/7 so we can handle all of your Durham based Commercial Water Damage Restoration needs.

Commercial Water Damage Restoration in
Durham

We Work For YOU Not The Insurance Company

The Trusted Name For Water Damage Restoration in Durham

Carolina Water Damage Restoration specializes in water damage restoration services and all the services that are involved with restoring your home to like new condition after water damage strikes. As a premium provider of services like sewage backup cleanup, basement flood repair, storm damage repair, and toxic mold removal, we are always ready to take on any water damage emergency you may have in your home or business. If you have already had the source of your water damage stopped, we can also perform just the tasks of restoring your home from that water damage. Our experts will evaluate your water damage repair or restoration issue, we will explain the issue and provide a high quality solution and we will work with your insurance company to make sure, if possible, the costs are covered by your home owners insurance.

About CWD

Need Mold Remediation in Durham?

Mold can be frustrating, hard to locate, and even harder to remove. Other restoration companies offer removal services, however, at Carolina Water Damage we do mold removal and mold remediation. We are happy to come to your home and get rid of any visible mold first, then we also find the root source of the mold. At Carolina Water Damage we test the air and see what needs to be done to restore the air quality in your home or business. We provide HEPA filtration to make sure the air quality in your home remains perfect. Our goal is to make sure that once our work is finished, your property mold free and safe for everyone.

Mold Remediation in Durham

Need Crawlspace Repair in Durham?

If you’re facing water damage in your crawlspace, look no further than Carolina Water Damage Restoration. Also IICRC-certified, our team is adept at providing comprehensive crawlspace water damage restoration services in Durham, NC. We quickly identify the source of the water damage, halt its progression, and carry out necessary repairs. In addition, we perform mold testing to ensure that your crawlspace remains not only dry but also mold-free.

Crawlspace Repair in Durham

Ask Us Anything

Frequently Asked Questions

Top Water Damage FAQs You Should Know

You have questions, we have answers. We know that this might be your first time going through this, but we deal with water damage in every day. Here are some questions we hear often from homeowners who have been impacted by water damage in Durham

How can I ensure that my insurance claim is processed quickly and efficiently?

Set the pace. Insurance adjusters are busy with many claims every day. We recommend being a ‘squeaky wheel’, ONCE A DAY to them by giving them a call and asking for an update. Leave voicemails each time if the call is unanswered followed by an email regarding the reason you called.
Keep the ball in their court. If adjusters are awaiting information, estimates, or pictures from you, send them everything they request immediately in an organized manner, being sure to put the claim number in the subject line of each email. Follow up right after sending documents to confirm their delivery and keep their focus on your claim.
Utilize Carolina Water Damage Restoration professional staff in expediting your claim. We are experienced in tracking, organizing, and publishing documents for your insurance carrier which make them able to process claims at record speed. For the quickest water damage restoration claim service, call us today.

How long will it take?

There are phases to water damage restoration. Mitigation takes 1-3 days typically (demo and drying of the structure), estimating and discussions with insurance for approvals on average take 1-2 weeks after mitigation is complete, then repairs can take anywhere from one week to 3 months depending on the severity of your water damage.

Does my homeowner’s insurance policy cover water damage?

If your water damage was sudden and incidental, it will usually be covered. If there has been on-going damage over the course of several weeks or more, this can be a longer discussion with your insurance carrier’s claim department and could be denied, that is why it is best to have our professional staff assist you in filing your claim and give you the best foot forward in getting coverage. We can help you through the claims process and make sure you are treated fairly using our industry experience.

What is the process for cleaning up water damage?

When we dry a home out after serious water damage, we begin with a moisture inspection. This involves using non-invasive scanning equipment to assess materials in the affected areas to determine what needs to be removed and what we can salvage such as drywall, insulation, cabinets, trim, flooring, etc.
Our main goal is to remove the least amount of materials while assuring the home will be thoroughly dried and there will be no risk of mold or wood rot afterwards. To do this, we usually remove materials down to the studs and subfloor- those can almost always be dried and salvaged.
After exposing all salvageable materials in a sealed work area, we thoroughly clean up the space before deploying a range of drying equipment and air filtration systems including industrial dehumidifiers, and air movers in order to dry the salvaged materials over the course of 1-3 days.

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Why Choose Carolina Water Damage Restoration in Durham?

We Care About The Finished Product.

Durham NC residents understand that water damage can happen at any time. From flood damage caused by storms to sewage backup, leaking & broken pipes and toxic mold build up, it’s important to have a trusted & certified water damage restoration contractor that you can count on. Carolina Water Damage is IICRC certified and is open 24 hours a day, 365 days a year in case you suffer a water damage emergency.

We serve many areas in the Triangle.

Our service area extends throughout the entire Triangle area including: [service_areas type="comma"]. We are local, can be on site quick, and you can call 24/7 for a free quote. Click here for our entire service area.

Restore Your Property in record time

Our 24 hour service guarentees we can have someone out and servicing your emergncy before things get worse.

Leave the negotiations to the pros

We have a whole team of experts in your corner ready to negotiate on your behalf to get you the compensation you deserve.

14,000

property owners are impacted by water damage every day

98%

of basements will experience water damage in their lifetime

24 - 31 Min.

Our average water damage response time in Durham

24 Hours

Mold can form on water damaged materials as soon as 24 hrs

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See What Our Customers Have To Say

Excellent

Carolina Water Damage Restoration

4.9

Based on 67 reviews

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Melissa Mendoza

Jake is great! Does what he says when he says. The whole process for us was pretty stress free. I highly recommend CWDR. They do great work as well. Jake is very communicative, which is definitely a plus.you don’t have to wait long for a response.

Cathleen Pearson

Excellent service and friendly staff

paul pomrehn

Highly recommend!! Nothing worse than unexpected water problems! Had some minor water damage from my above neighbors and CWDR took care of it quickly. Their staff was helpful and knowledgeable throughout the entire process. Prices are very reasonable and quick response time prevented water damage from getting worse. They did demo and removal, carpet repair and drying of the affected areas. Highly recommend their services!

Belinda Stanislaus

We woke up to pouring water from our second floor into our master bedroom. Our water heater on the second floor died! Found this company online spoke to Jake and the gentlemen were here within an hour to assess the damage. Excellent experience w/ Fabian and Landon! They spent the weekend assessing damage and kicked into action w/ treating all areas. They were here three days in a row to reassess and monitor each area. Both were extremely punctual (had to wait for me once). Incredibly respectful and professional. They educated us step by step on the process. They were very gentle and respectful w/ our home. Very prompt, responsive service so far. They made me feel like we will be safe from mold developing in the future (sure hope so!). Please let them know how much we appreciated the service they provided. Thanks Jake!

Jordan

Words cannot describe how awesome Jake, Landon, and Fabian were during this whole process. Had a dishwasher line bust at midnight and they were there within an hour. They went above and beyond to help me any time I needed it. Everyone was professional; breaking down everything they were doing, keeping me promptly updated on the repairs, and responded to all my questions. I will definitely be using them again and anyone reading this should as well. I cannot recommend them enough!!!

Jack Starr

I cannot say enough good things about Jake and the rest of the CWDR team. Jake is an excellent communicator about the status of all repairs. He worked with us at every step to make sure we knew what work was being done. Look no further for a great team to work with that does high quality work!

Matthew Hatfield

In general, they were fast, affordable and transparent. Specifically, Jake was great to work with. I definitely recommend them

Alex Hudson

Water had started leaking from our ceiling so of course we freaked out and this was the first 24/7 number I found. They answered and I was talking to a real person the entire time. This person was calm, knowledgable, and clear with his information to help us figure out what the problem was and how to stop the leak. I would and will recommend this company to anyone with such issues.

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