When Water Damage strikes, We Respond Fast!

Water Damage Repair & Restoration in Durham

Instead of providing multiple emergency damage restoration services, our team of experts are specially trained in water damage restoration. At Carolina Water Damage, we decide to make this our focus because we want to be the first company you call for any of your emergency water damage repair needs in Durham, NC. From the initial phone call to the last drop of paint on your walls, CWDR is with you throughout the entire water damage restoration process in Durham NC.

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Emergency Water Damage Repair in Durham
When you have a water damage emergency in the middle of the night, or at any hour, you want a company you can count on to arrive quickly and provide high quality emergency water damage repair services. Carolina Water Damage Restoration provides services 24 hours a day, 7 days a week, for all of your emergency water damage repair or clean up needs in Durham, NC. Call us anytime!
Emergency Water Damage Repair
Appliance Water Damage Repair in Durham
Homeowners in Durham know that appliances can leak and cause water damage to spaces near the broken appliance. Water heaters, refrigerators, washing machines, and dishwashers can all break suddenly or develop slow leaks that cause water damage to occur over time. At the first sign of water damage from an appliance, it’s important to contact a water damage restoration company like Carolina Water Damage Restoration. The sooner you contact us the quicker we can make sure the water damage doesn’t spread.
Appliance Water Damage Repair
Sewage Backup Cleanup in Durham
There are many potential causes for a sewage line backup to occur, the end result is always a nasty mess, a mess our expert team is prepared to deal with. At Carolina Water Damage Restoration we are always prepared, even for the most severe emergencies that come from sewage backups. We will come to your home or business in Durham NC, mitigate the water damage, find the root of the problem, fix it and restore the property. Our goal is to repair what was damaged due to the water damage, and make sure to fully restore the damaged areas.
Sewage Backup Cleanup
Storm Damage Repair in Durham
Destructive thunderstorms and ever hurricanes can happen throughout the year in Durham, NC. when these storms hit, they can be a source of water damage to your home or business. if you have storm damage, Carolina water damage restoration can provide storm damage restoration & storm damage repair 24/7 365 days a year. call us today for a free storm damage repair consultation in durham, nc.
Storm Damage Repair

At Any Time, Any Commercial Property Can Be Impacted Water Damage

Commercial Water Removal & Commercial Property Damage Restoration Durham NC

Commercial Water Damage takes shape in many different forms, such as flood damage, sewage backup, and storm damage. At Carolina Water Damage Restoration we understand that when your business or commercial property has been affected by water damage in Durham, it is imperative to have it fixed and restored as quickly as possible so your company can resume it’s normal operations. That’s why we are on call 24/7 so we can handle all of your Durham based Commercial Water Damage Restoration needs.

Commercial Water Damage Restoration in
Durham

We Work For YOU Not The Insurance Company

The Trusted Name For Water Damage Restoration in Durham

Carolina Water Damage Restoration specializes in water damage restoration services and all the services that are involved with restoring your home to like new condition after water damage strikes. As a premium provider of services like sewage backup cleanup, basement flood repair, storm damage repair, and toxic mold removal, we are always ready to take on any water damage emergency you may have in your home or business. If you have already had the source of your water damage stopped, we can also perform just the tasks of restoring your home from that water damage. Our experts will evaluate your water damage repair or restoration issue, we will explain the issue and provide a high quality solution and we will work with your insurance company to make sure, if possible, the costs are covered by your home owners insurance.

About CWD

Need Mold Remediation in Durham?

Mold can be frustrating, hard to locate, and even harder to remove. Other restoration companies offer removal services, however, at Carolina Water Damage we do mold removal and mold remediation. We are happy to come to your home and get rid of any visible mold first, then we also find the root source of the mold. At Carolina Water Damage we test the air and see what needs to be done to restore the air quality in your home or business. We provide HEPA filtration to make sure the air quality in your home remains perfect. Our goal is to make sure that once our work is finished, your property mold free and safe for everyone.

Mold Remediation in Durham

Need Crawlspace Repair in Durham?

If you’re facing water damage in your crawlspace, look no further than Carolina Water Damage Restoration. Also IICRC-certified, our team is adept at providing comprehensive crawlspace water damage restoration services in Durham, NC. We quickly identify the source of the water damage, halt its progression, and carry out necessary repairs. In addition, we perform mold testing to ensure that your crawlspace remains not only dry but also mold-free.

Crawlspace Repair in Durham

Ask Us Anything

Frequently Asked Questions

Top Water Damage FAQs You Should Know

You have questions, we have answers. We know that this might be your first time going through this, but we deal with water damage in every day. Here are some questions we hear often from homeowners who have been impacted by water damage in Durham

What is the process for cleaning up water damage?

When we dry a home out after serious water damage, we begin with a moisture inspection. This involves using non-invasive scanning equipment to assess materials in the affected areas to determine what needs to be removed and what we can salvage such as drywall, insulation, cabinets, trim, flooring, etc.
Our main goal is to remove the least amount of materials while assuring the home will be thoroughly dried and there will be no risk of mold or wood rot afterwards. To do this, we usually remove materials down to the studs and subfloor- those can almost always be dried and salvaged.
After exposing all salvageable materials in a sealed work area, we thoroughly clean up the space before deploying a range of drying equipment and air filtration systems including industrial dehumidifiers, and air movers in order to dry the salvaged materials over the course of 1-3 days.

How can I tell if my drywall needs to be replaced after ceiling leak water damage?

If your ceiling is leaking, it may not have to be fully removed and replaced as interior ceilings are very able to dry out given the presence of uninsulated open ceiling cavity space behind it within the framing system. If you have an insulated ceiling leaking, such as a garage ceiling, it would need to be removed so we can access the wet insulation presumably inside the framing system because it will not dry out any other way. Insulation acts like a sponge to water and can harbor a lot of it inside wall or ceiling cavities. Overall, it depends on the volume of water involved in the damage and the location of the ceiling to decide if we need to remove it or salvage it.

Will my insurance company pay for all of the repairs?

Within a covered claim, your insurance company is obligated to restore your home to pre-loss condition so long as it is local market verifiable costs of labor, materials, and other miscellaneous costs; less your deductible. Allowing our experienced staff of estimators to discuss your claim with your insurance company, we will guarantee you get back to pre-loss condition or better.

How can I ensure that my insurance claim is processed quickly and efficiently?

Set the pace. Insurance adjusters are busy with many claims every day. We recommend being a ‘squeaky wheel’, ONCE A DAY to them by giving them a call and asking for an update. Leave voicemails each time if the call is unanswered followed by an email regarding the reason you called.
Keep the ball in their court. If adjusters are awaiting information, estimates, or pictures from you, send them everything they request immediately in an organized manner, being sure to put the claim number in the subject line of each email. Follow up right after sending documents to confirm their delivery and keep their focus on your claim.
Utilize Carolina Water Damage Restoration professional staff in expediting your claim. We are experienced in tracking, organizing, and publishing documents for your insurance carrier which make them able to process claims at record speed. For the quickest water damage restoration claim service, call us today.

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Why Choose Carolina Water Damage Restoration in Durham?

We Care About The Finished Product.

Durham NC residents understand that water damage can happen at any time. From flood damage caused by storms to sewage backup, leaking & broken pipes and toxic mold build up, it’s important to have a trusted & certified water damage restoration contractor that you can count on. Carolina Water Damage is IICRC certified and is open 24 hours a day, 365 days a year in case you suffer a water damage emergency.

We serve many areas in the Triangle.

Our service area extends throughout the entire Triangle area including: [service_areas type="comma"]. We are local, can be on site quick, and you can call 24/7 for a free quote. Click here for our entire service area.

Restore Your Property in record time

Our 24 hour service guarentees we can have someone out and servicing your emergncy before things get worse.

Leave the negotiations to the pros

We have a whole team of experts in your corner ready to negotiate on your behalf to get you the compensation you deserve.

14,000

property owners are impacted by water damage every day

98%

of basements will experience water damage in their lifetime

24 - 31 Min.

Our average water damage response time in Durham

24 Hours

Mold can form on water damaged materials as soon as 24 hrs

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See What Our Customers Have To Say

Excellent

Carolina Water Damage Restoration

4.9

Based on 71 reviews

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Lindsey Gardner

Jake and his team have been amazing to work with. I had a water pipe bust & flood my downstairs and they were there next day for remediation and gutting everything. Jake is very knowledgeable and answered all my questions thoughtfully and concise. Great at communicating through text and keeping you updated on scheduling.Thank you to your team- Landon, Joey, Tyler, fabian, Felix and more for being so polite and taking great care in fixing my house! I hope I never have to do this again, but if I do it will be Carolina water damage restoration!!

Karen Edwards

I am very pleased with all work done to my house, they gave me their best, very detailed service men

David Kaufmann

Jake and his team did a wonderful job taking care of our home after our dishwasher flooded our kitchen. Communication was amazing, and we are thankful for their attention to detail and for fixing things that a previous contractor had overlooked. I would HIGHLY recommend using them the next time you have any water damage in your home. Thanks again!

J Holub

Jake and his team were recommended to us by our plumber when we discovered we had a water leak in the wall in our utility room. It took our plumber two days to make it out to our home, but Jake's team were there the same day I called and isolated and plugged the leak and began the drying out process. Thanks to CWDR, we were able to stay at home that night and have water in our home until the repairs could be completed. When it came time to do the restoration work, CWDR estimated it would take a total of 2-weeks. I explained we were only 1-week from leaving the country for family vacation and Jake went to work. He had his subcontractors lined up and they finished BEFORE we left for vacation. Really went above-and-beyond and all of his subs, from drywall, flooring, painting and duct work, all did a quality job. Total professionalism. Would never wish a water leak on anyone, but if it happens to you, Jake and the CWDR team are the ones to call. Thanks again for the great work!

Melissa Mendoza

Jake is great! Does what he says when he says. The whole process for us was pretty stress free. I highly recommend CWDR. They do great work as well. Jake is very communicative, which is definitely a plus.you don’t have to wait long for a response.

Cathleen Pearson

Excellent service and friendly staff

paul pomrehn

Highly recommend!! Nothing worse than unexpected water problems! Had some minor water damage from my above neighbors and CWDR took care of it quickly. Their staff was helpful and knowledgeable throughout the entire process. Prices are very reasonable and quick response time prevented water damage from getting worse. They did demo and removal, carpet repair and drying of the affected areas. Highly recommend their services!

Belinda Stanislaus

We woke up to pouring water from our second floor into our master bedroom. Our water heater on the second floor died! Found this company online spoke to Jake and the gentlemen were here within an hour to assess the damage. Excellent experience w/ Fabian and Landon! They spent the weekend assessing damage and kicked into action w/ treating all areas. They were here three days in a row to reassess and monitor each area. Both were extremely punctual (had to wait for me once). Incredibly respectful and professional. They educated us step by step on the process. They were very gentle and respectful w/ our home. Very prompt, responsive service so far. They made me feel like we will be safe from mold developing in the future (sure hope so!). Please let them know how much we appreciated the service they provided. Thanks Jake!

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