Cary – Carolina Water Damage Restoration

When Water Damage strikes, We Respond Fast!

Water Damage Restoration in

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At Any Time, Any Commercial Property Can Be Impacted Water Damage

Commercial Water Damage Restoration in

We Work With Our Customers
Not With The Insurance Agencies

The Trusted Name For Water Damage Restoration in

We understand the impact that water damage in can have on you, especially when it's your home that is damaged. Each item that is destroyed is more than just a piece of furniture or discounted painting from the flea market, they tell are memories and stories from your past. We always work hard to save what we can, but if there is a loss, we leave your home in the same or better condition than it was in before the water damage happened.

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Frequently Asked Questions

Common Questions You Should Know The Answers to

How can I ensure that my insurance claim is processed quickly and efficiently?

Set the pace. Insurance adjusters are busy with many claims every day. We recommend being a ‘squeaky wheel’, ONCE A DAY to them by giving them a call and asking for an update. Leave voicemails each time if the call is unanswered followed by an email regarding the reason you called.
Keep the ball in their court. If adjusters are awaiting information, estimates, or pictures from you, send them everything they request immediately in an organized manner, being sure to put the claim number in the subject line of each email. Follow up right after sending documents to confirm their delivery and keep their focus on your claim.
Utilize Carolina Water Damage Restoration professional staff in expediting your claim. We are experienced in tracking, organizing, and publishing documents for your insurance carrier which make them able to process claims at record speed. For the quickest water damage restoration claim service, call us today.

How long will it take?

There are phases to water damage restoration. Mitigation takes 1-3 days typically (demo and drying of the structure), estimating and discussions with insurance for approvals on average take 1-2 weeks after mitigation is complete, then repairs can take anywhere from one week to 3 months depending on the severity of your water damage.

How can I tell if my drywall needs to be replaced after ceiling leak water damage?

If your ceiling is leaking, it may not have to be fully removed and replaced as interior ceilings are very able to dry out given the presence of uninsulated open ceiling cavity space behind it within the framing system. If you have an insulated ceiling leaking, such as a garage ceiling, it would need to be removed so we can access the wet insulation presumably inside the framing system because it will not dry out any other way. Insulation acts like a sponge to water and can harbor a lot of it inside wall or ceiling cavities. Overall, it depends on the volume of water involved in the damage and the location of the ceiling to decide if we need to remove it or salvage it.

What is the process for cleaning up water damage?

When we dry a home out after serious water damage, we begin with a moisture inspection. This involves using non-invasive scanning equipment to assess materials in the affected areas to determine what needs to be removed and what we can salvage such as drywall, insulation, cabinets, trim, flooring, etc.
Our main goal is to remove the least amount of materials while assuring the home will be thoroughly dried and there will be no risk of mold or wood rot afterwards. To do this, we usually remove materials down to the studs and subfloor- those can almost always be dried and salvaged.
After exposing all salvageable materials in a sealed work area, we thoroughly clean up the space before deploying a range of drying equipment and air filtration systems including industrial dehumidifiers, and air movers in order to dry the salvaged materials over the course of 1-3 days.

Have Specific Questions About Water Damage in ?

Why Choose Carolina Water Damage Restoration in ?

We Care About The Finished Product.

We serve many areas in the Triangle.

Our service area extends throughout the entire Triangle area including: Wake Forest, Zebulon, Chapel Hill, Durham, Butner, Garner, Knightdale, Apex, Holly Springs, Raleigh, Fuquay Varina, Smithfield, Creedmoor, Wendell, Lillington, Youngsville, Clayton, Morrisville, and Cary. We are local, can be on site quick, and you can call 24/7 for a free quote. Click here for our entire service area.

Restore Your Property in record time

Our 24 hour service guarentees we can have someone out and servicing your emergncy before things get worse.

Leave the negotiations to the pros

We have a whole team of experts in your corner ready to negotiate on your behalf to get you the compensation you deserve.

14,000

property owners are impacted by water damage every day

98%

of basements will experience water damage in their lifetime

60 Min

24 Hours

Mold can form on water damaged materials as soon as 24 hrs

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Excellent

Carolina Water Damage Restoration

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Ashley Irvin McGhee

Jake and team were extremely thorough and knowledgeable! They helped diagnose our problem and get a proper plan in place for restoration. Appreciate that they were honest and reasonable, not there to get a big project or money out of you. We'll certainly call again if/when we have more needs.

Daniel Gross

Durham homeowner here. If I could give Jake @ Carolina Water Damage Restoration more than five stars, I would. Genuinely stand-up guy. When we found a second-floor shower leaking into the first floor, I found CWDR through these reviews, and Jake stepped up to help immediately, efficiently shepherding us through the next steps. We didn't end up contracting CWDR for the sole reason that the restoration turned into a broader renovation, which CWDR wasn't then in the business of doing, but if it weren't for that, we would have. In the world of water damage and home restoration/renovation more generally, where you don't have full insight into the problem without professional help and might not know whom to trust, Jake scores a 10. He will be our first call next time our house springs a leak.

Jacob Dooley

Jake and his team were very responsive, prompt, and professional throughout the entire repair process. They helped navigate us through the insurance process as well.

Stephen Stacks

We had a burst pipe and significant water damage in our main living area. Carolina Water Damage showed up within an hour, got everything dried and cleaned up, and walked us through the entire insurance and renovation process until it was completed repaired. They were invaluable in our negotiations with insurance. The owner, Jake, kept us constantly updated and was fair and open with everything. Communication was amazing and the work is top notch. Every subcontractor (which they coordinated for us) was great, they kept the job site very clean, and they responded quickly to everything we asked, making sure we were 100% happy with everything they did. Can't recommend them enough!

Amber White - Blassengale

Amazing! This probably is my most honest review ! My husband and I absolutely are grateful Carolina Water Damage Restoration responded to our home. We appreciate their quick response, professionalism and timely arrival!!!! I woke up to water pouring through my kitchen ceiling. Our upstairs bathroom leaked all night and our kitchen was flooding. Water was pouring through the ceiling, honestly I became historical. I was unable to stop the leak on my own, I couldnt find the main disconnect. I was desperate for help after calling other companies, I reached out to Carolina. This was all before 8 am. The receptionist was so calm and reassuring, she immediately informed me she would call her manager to assist me. He returned my call within moments. He talked me through finding our main water disconnect. He was very knowledgeable and within moments I was able to find and disconnect the water line. Such a relief!!! I was then informed of who my technician would be and his arrival time. Our technician Francisco arrived, immediately addressing the issues , cleaned up the excess water and debris, while keeping me informed throughout. I would HIGHLY RECOMMEND THEM. The professionalism the entire team and Francisco displayed speaks volumes about the company. This is coming from someone they spoke calmly and respectful to while I was indeed hysterical. I'll always refer them and use them for any future needs.

Kimberly Killgore

We had a great experience with Jake and his team! We had a leak in our property that caused floor damage, wall damage and mold and they had it cleaned up and repaired fast with excellent communication along the way! Highly recommend!

Kevin Moran

I recently used Carolina Water Damage Restoration to address some old water damage and minor mold growth in my garage. Communication was fast and the crew was at my home the next day to review the issue and provide me with a fair estimate. I was able to get on the repair schedule quickly. The crew removed and replaced all damaged drywall and gave the garage a fresh paint job. The manager stayed in contact with me throughout the project to answer any questions and provide updates. I definitely recommend Carolina Water Damage Restoration and would use them again if needed.

Rob Hartz

I can’t say enough good things about this company. I have never dealt with Carolina Water Damage Restoration before this, but so glad my family chose them for our needs.

I immediately saw the thoroughness of the company the first time they came and assessed our needs.

From top down, everyone who assisted on our project was polite, thorough, and caring. The owner was always accessible, and over course of our project, the more we were able to see how much he cared for his clients and doing exactly what’s right for the job.

It’s clear why their reviews are so good, and I wish this company all the success going forward. Thanks Jake and team for a great experience!

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