When Water Damage strikes, We Respond Fast!

Water Damage Repair & Restoration in Durham

Instead of providing multiple emergency damage restoration services, our team of experts are specially trained in water damage restoration. At Carolina Water Damage, we decide to make this our focus because we want to be the first company you call for any of your emergency water damage repair needs in Durham, NC. From the initial phone call to the last drop of paint on your walls, CWDR is with you throughout the entire water damage restoration process in Durham NC.

Schedule a Consultation

Appliance Water Damage Repair In Durham

If you’ve found yourself in need of Appliance Water Damage Repair in Cary Carolina Water Damage Restoration can help. Our IICRC certified team is on call 24/7 for emergency Appliance Water Damage Repair

Appliance Water Damage Repair

Mold Remediation In Durham

When it comes to remediating mold, ensuring you have the best professional mold remediation cary NC, Toxic mold removal cary NC and mold restoration cary NC services is important. Carolina Water Damage Restoration in Cary NC, Raleigh NC is dedicated to fast and efficient treatment of surfaces in your home contaminated by mold.

Mold Remediation

Sewage Backup Cleanup In Durham

If you’ve found yourself with Sewage Backup Cleanup in Cary Carolina Water Damage Restoration can help. Our IICRC certified team is on call 24/7 for emergency Sewage Backup Cleanup for both residential & commercial clients in Cary. Give us a call at 919-302-2729 for a free consultation.

Sewage Backup Cleanup

Storm Damage Repair In Durham

Destructive thunderstorms and ever hurricanes can happen throughout the year in Durham, NC. when these storms hit, they can be a source of water damage to your home or business. if you have storm damage, Carolina water damage restoration can provide storm damage restoration & storm damage repair 24/7 365 days a year. call us today for a free storm damage repair consultation in durham, nc.

Storm Damage Repair

At Any Time, Any Commercial Property Can Be Impacted Water Damage

Commercial Water Removal & Commercial Property Damage Restoration Durham NC

Commercial Water Damage takes shape in many different forms, such as flood damage, sewage backup, and storm damage. At Carolina Water Damage Restoration we understand that when your business or commercial property has been affected by water damage in Durham, it is imperative to have it fixed and restored as quickly as possible so your company can resume it’s normal operations. That’s why we are on call 24/7 so we can handle all of your Durham based Commercial Water Damage Restoration needs.

Commercial Water Damage Restoration in
Durham

We Work For YOU
Not The Insurance Company

The Trusted Name For Water Damage Restoration in Durham

Carolina Water Damage Restoration specializes in water damage restoration services and all the services that are involved with restoring your home to like new condition after water damage strikes. As a premium provider of services like sewage backup cleanup, basement flood repair, storm damage repair, and toxic mold removal, we are always ready to take on any water damage emergency you may have in your home or business. If you have already had the source of your water damage stopped, we can also perform just the tasks of restoring your home from that water damage. Our experts will evaluate your water damage repair or restoration issue, we will explain the issue and provide a high quality solution and we will work with your insurance company to make sure, if possible, the costs are covered by your home owners insurance.

About CWD

Crawlspace Repair In Durham

If you’ve found yourself in need of Crawlspace Repair in Cary Carolina Water Damage Restoration can help. Our IICRC certified team is on call 24/7 for emergency Crawlspace Repair for both residential & commercial clients in Cary. Give us a call at for a free consultation.

Crawlspace Repair

Hardwood Floor Water Damage Repair In Durham

When it comes to hardwood floor water damage, a slow leak on hardwood can lead to staining and discoloration, and in severe cases even structural damage to your home. We are IICRC certified and know how to take care of hardwood flood water damage in Cary NC.

Hardwood Floor Water Damage Repair

If you have questions about a water damage emergency, we have answers. If you don’t find them here, we’re on call 24/7.

Frequently Asked Questions

Top Water Damage FAQs You Should Know

DurhamYou have questions, we have answers. We know that this might be your first time going through this, but we deal with water damage in every day. Here are some questions we hear often from homeowners who have been impacted by water damage in

Does my homeowner’s insurance policy cover water damage?

If your water damage was sudden and incidental, it will usually be covered. If there has been on-going damage over the course of several weeks or more, this can be a longer discussion with your insurance carrier’s claim department and could be denied, that is why it is best to have our professional staff assist you in filing your claim and give you the best foot forward in getting coverage. We can help you through the claims process and make sure you are treated fairly using our industry experience.

What is the process for cleaning up water damage?

When we dry a home out after serious water damage, we begin with a moisture inspection. This involves using non-invasive scanning equipment to assess materials in the affected areas to determine what needs to be removed and what we can salvage such as drywall, insulation, cabinets, trim, flooring, etc.
Our main goal is to remove the least amount of materials while assuring the home will be thoroughly dried and there will be no risk of mold or wood rot afterwards. To do this, we usually remove materials down to the studs and subfloor- those can almost always be dried and salvaged.
After exposing all salvageable materials in a sealed work area, we thoroughly clean up the space before deploying a range of drying equipment and air filtration systems including industrial dehumidifiers, and air movers in order to dry the salvaged materials over the course of 1-3 days.

How can I ensure that my insurance claim is processed quickly and efficiently?

Set the pace. Insurance adjusters are busy with many claims every day. We recommend being a ‘squeaky wheel’, ONCE A DAY to them by giving them a call and asking for an update. Leave voicemails each time if the call is unanswered followed by an email regarding the reason you called.
Keep the ball in their court. If adjusters are awaiting information, estimates, or pictures from you, send them everything they request immediately in an organized manner, being sure to put the claim number in the subject line of each email. Follow up right after sending documents to confirm their delivery and keep their focus on your claim.
Utilize Carolina Water Damage Restoration professional staff in expediting your claim. We are experienced in tracking, organizing, and publishing documents for your insurance carrier which make them able to process claims at record speed. For the quickest water damage restoration claim service, call us today.

How long will it take?

There are phases to water damage restoration. Mitigation takes 1-3 days typically (demo and drying of the structure), estimating and discussions with insurance for approvals on average take 1-2 weeks after mitigation is complete, then repairs can take anywhere from one week to 3 months depending on the severity of your water damage.

Have Specific Questions About Water Damage in Durham?

Why Choose Carolina Water Damage Restoration in Durham?

We Care About The Finished Product.

Durham NC residents understand that water damage can happen at any time. From flood damage caused by storms to sewage backup, leaking & broken pipes and toxic mold build up, it's important to have a trusted & certified water damage restoration contractor that you can count on. Carolina Water Damage is IICRC certified and is open 24 hours a day, 365 days a year in case you suffer a water damage emergency.

We serve many areas in the Triangle.

Our service area extends throughout the entire Triangle area including: Youngsville, Chapel Hill, Morrisville, Wendell, Lillington, Apex, Durham, Fuquay Varina, Butner, Holly Springs, Smithfield, Garner, Wake Forest, Raleigh, Zebulon, Knightdale, Clayton, Creedmoor, and https://carolinawaterdamage.com/location/cary/. We are local, can be on site quick, and you can call 24/7 for a free quote. Click here for our entire service area.

Restore Your Property in record time

Our 24 hour service guarentees we can have someone out and servicing your emergncy before things get worse.

Leave the negotiations to the pros

We have a whole team of experts in your corner ready to negotiate on your behalf to get you the compensation you deserve.

14,000

property owners are impacted by water damage every day

98%

of basements will experience water damage in their lifetime

24 - 31Min

Our Average Response Time in Durham

24 Hours

Mold can form on water damaged materials as soon as 24 hrs

Verified Google Reviews

See What Our Customers Have To Say

Excellent

Carolina Water Damage Restoration

Based on 83 reviews

See all reviews

review us on

Ashley Irvin McGhee

Jake and team were extremely thorough and knowledgeable! They helped diagnose our problem and get a proper plan in place for restoration. Appreciate that they were honest and reasonable, not there to get a big project or money out of you. We'll certainly call again if/when we have more needs.

Daniel Gross

Durham homeowner here. If I could give Jake @ Carolina Water Damage Restoration more than five stars, I would. Genuinely stand-up guy. When we found a second-floor shower leaking into the first floor, I found CWDR through these reviews, and Jake stepped up to help immediately, efficiently shepherding us through the next steps. We didn't end up contracting CWDR for the sole reason that the restoration turned into a broader renovation, which CWDR wasn't then in the business of doing, but if it weren't for that, we would have. In the world of water damage and home restoration/renovation more generally, where you don't have full insight into the problem without professional help and might not know whom to trust, Jake scores a 10. He will be our first call next time our house springs a leak.

Jacob Dooley

Jake and his team were very responsive, prompt, and professional throughout the entire repair process. They helped navigate us through the insurance process as well.

Stephen Stacks

We had a burst pipe and significant water damage in our main living area. Carolina Water Damage showed up within an hour, got everything dried and cleaned up, and walked us through the entire insurance and renovation process until it was completed repaired. They were invaluable in our negotiations with insurance. The owner, Jake, kept us constantly updated and was fair and open with everything. Communication was amazing and the work is top notch. Every subcontractor (which they coordinated for us) was great, they kept the job site very clean, and they responded quickly to everything we asked, making sure we were 100% happy with everything they did. Can't recommend them enough!

Amber White - Blassengale

Amazing! This probably is my most honest review ! My husband and I absolutely are grateful Carolina Water Damage Restoration responded to our home. We appreciate their quick response, professionalism and timely arrival!!!! I woke up to water pouring through my kitchen ceiling. Our upstairs bathroom leaked all night and our kitchen was flooding. Water was pouring through the ceiling, honestly I became historical. I was unable to stop the leak on my own, I couldnt find the main disconnect. I was desperate for help after calling other companies, I reached out to Carolina. This was all before 8 am. The receptionist was so calm and reassuring, she immediately informed me she would call her manager to assist me. He returned my call within moments. He talked me through finding our main water disconnect. He was very knowledgeable and within moments I was able to find and disconnect the water line. Such a relief!!! I was then informed of who my technician would be and his arrival time. Our technician Francisco arrived, immediately addressing the issues , cleaned up the excess water and debris, while keeping me informed throughout. I would HIGHLY RECOMMEND THEM. The professionalism the entire team and Francisco displayed speaks volumes about the company. This is coming from someone they spoke calmly and respectful to while I was indeed hysterical. I'll always refer them and use them for any future needs.

Kimberly Killgore

We had a great experience with Jake and his team! We had a leak in our property that caused floor damage, wall damage and mold and they had it cleaned up and repaired fast with excellent communication along the way! Highly recommend!

Kevin Moran

I recently used Carolina Water Damage Restoration to address some old water damage and minor mold growth in my garage. Communication was fast and the crew was at my home the next day to review the issue and provide me with a fair estimate. I was able to get on the repair schedule quickly. The crew removed and replaced all damaged drywall and gave the garage a fresh paint job. The manager stayed in contact with me throughout the project to answer any questions and provide updates. I definitely recommend Carolina Water Damage Restoration and would use them again if needed.

Rob Hartz

I can’t say enough good things about this company. I have never dealt with Carolina Water Damage Restoration before this, but so glad my family chose them for our needs.

I immediately saw the thoroughness of the company the first time they came and assessed our needs.

From top down, everyone who assisted on our project was polite, thorough, and caring. The owner was always accessible, and over course of our project, the more we were able to see how much he cared for his clients and doing exactly what’s right for the job.

It’s clear why their reviews are so good, and I wish this company all the success going forward. Thanks Jake and team for a great experience!

Check Out Our Projects