When Water Damage strikes, We Respond Fast!

Storm Damage Repair, Mold Remediation, & 24/7 Emergency Water Damage Repair & Restoration in Matthews NC

If you own a home or business in Matthews NC, you never want to have to call a water damage restoration company, but it's good to have one you can count on if you need water damage restoration... During this phase, we also make sure that there is no mold growth or other pathogens that are lingering around (especially after a sewage backup). We will also take inventory of any personal property or furniture that has been damaged beyond repair so we can submit this with your insurance claim.

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Storm Damage Repair in Matthews

When storms strike in Matthews NC, Carolina Water Damage Restoration of Charlotte is ready 24/7 with emergency storm damage cleanup and repair services. Contact our IICRC certified technicians now for a free consultation on your restoration needs.

Storm Damage Repair

Mold Remediation in Matthews

Mold growth is unsightly, can be a health hazard & can damage your home. We provide mold remediation & mold damage repair in Matthews NC

Mold Remediation

Sewage Backup Cleanup in Matthews

Following the initial assessment we will begin our water dry out and water damage cleanup process. Depending on the severity this part of the process can take a while, however, we make sure that the moisture & humidity levels in the affected areas are brought within acceptable levels before we start restoring the spaces. During this phase, we also make sure that there is no mold growth or other pathogens that are lingering around (especially after a sewage backup). We will also take inventory of any personal property or furniture that has been damaged beyond repair so we can submit this with your insurance claim.

Sewage Backup Cleanup

Appliance Water Damage Repair in Matthews

If you’ve found yourself in need of Appliance Water Damage Repair in Cary Carolina Water Damage Restoration can help. Our IICRC certified team is on call 24/7 for emergency Appliance Water Damage Repair

Appliance Water Damage Repair

At Any Time, Any Commercial Property Can Be Impacted Water Damage

Commercial Water Damage Restoration in Matthews

When your business is impacted by water damage, it can impact your livelihood and that of your employees. Carolina Water Damage Restoration provides fast, reliable commercial water damage restoration & repair in Matthews NC.

Commercial Water Damage Restoration in
Matthews

We Work For YOU
Not The Insurance Company

The Trusted Name For Water Damage Restoration in Matthews

Carolina Water Damage Restoration expanded into the Charlotte market in 2020 and is proud to provide their premium water damage restoration services in Matthews NC... We provide these services to the entire Charlotte metro area including, but not limited to Mount Holly, Gastonia, Lake Norman, Weddington, Harrisburg, Mountain Island, Mooresville, Waxhaw, Indian Trail, Stallings, NoDa, Rock Hill, Northlake Mall, Mcadenville, Huntersville, Kannapolis, Matthews, Pineville, Belmont, Davidson, Concord, and Charlotte. Harrisburg, Belmont, Pineville, Concord, Gastonia, NoDa, Kannapolis, Mount Holly, Huntersville, Lake Norman, Stallings, Rock Hill, Mountain Island, Mcadenville, Matthews, Indian Trail, Mooresville, Davidson, Northlake Mall, Weddington, Waxhaw, and Charlotte.

About CWD

Crawlspace Repair in Matthews

Water damage can be caused by a number of different reasons, flooding, sewage backup, leaky ceilings or frozen pipes. Carolina Water Damage Restoration is on call 24/7 to provide water damage repair, restoration & clean up in Matthews NC.

Crawlspace Repair

Hardwood Floor Water Damage Repair in Matthews

Hardwood Floor Water Damage Repair

If you have questions about a water damage emergency, we have answers. If you don’t find them here, we’re on call 24/7.

Frequently Asked Questions

Top Water Damage FAQs You Should Know

You have questions, we have answers. We know that this might be your first time going through this, but we deal with water damage in every day. Here are some questions we hear often from homeowners who have been impacted by water damage in Matthews

What should I do immediately after discovering water damage in my home?

Do not step in water that may be exposed to electrical sources nearby due to risk of being shocked. Turn off the source of water as soon as safe to do so to stop damage from getting worse. If you are having trouble stopping the source of water, call us right away and we can talk you through it while we’re on the way to your property to help mitigate further damage.

Does my homeowner’s insurance policy cover water damage?

If your water damage was sudden and incidental, it will usually be covered. If there has been on-going damage over the course of several weeks or more, this can be a longer discussion with your insurance carrier’s claim department and could be denied, that is why it is best to have our professional staff assist you in filing your claim and give you the best foot forward in getting coverage. We can help you through the claims process and make sure you are treated fairly using our industry experience.

How can I tell if my drywall needs to be replaced after ceiling leak water damage?

If your ceiling is leaking, it may not have to be fully removed and replaced as interior ceilings are very able to dry out given the presence of uninsulated open ceiling cavity space behind it within the framing system. If you have an insulated ceiling leaking, such as a garage ceiling, it would need to be removed so we can access the wet insulation presumably inside the framing system because it will not dry out any other way. Insulation acts like a sponge to water and can harbor a lot of it inside wall or ceiling cavities. Overall, it depends on the volume of water involved in the damage and the location of the ceiling to decide if we need to remove it or salvage it.

How can I ensure that my insurance claim is processed quickly and efficiently?

Set the pace. Insurance adjusters are busy with many claims every day. We recommend being a ‘squeaky wheel’, ONCE A DAY to them by giving them a call and asking for an update. Leave voicemails each time if the call is unanswered followed by an email regarding the reason you called.
Keep the ball in their court. If adjusters are awaiting information, estimates, or pictures from you, send them everything they request immediately in an organized manner, being sure to put the claim number in the subject line of each email. Follow up right after sending documents to confirm their delivery and keep their focus on your claim.
Utilize Carolina Water Damage Restoration professional staff in expediting your claim. We are experienced in tracking, organizing, and publishing documents for your insurance carrier which make them able to process claims at record speed. For the quickest water damage restoration claim service, call us today.

Have Specific Questions About Water Damage in Matthews?

Why Choose Carolina Water Damage Restoration in Matthews?

We Care About The Finished Product.

When a water damage disaster happens, it can be stressful for you, your family or your employees... If you live in Matthews NC and need water damage repair, restoration or clean up, contact the experts at Carolina Water Damage Restoration at , we're always on call.