When Water Damage strikes, We Respond Fast!

Water Damage Repair & Restoration in Durham

Instead of providing multiple emergency damage restoration services, our team of experts are specially trained in water damage restoration. At Carolina Water Damage, we decide to make this our focus because we want to be the first company you call for any of your emergency water damage repair needs in Durham, NC. From the initial phone call to the last drop of paint on your walls, CWDR is with you throughout the entire water damage restoration process in Durham NC.

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Sewage Backup Cleanup in Durham
There are many potential causes for a sewage line backup to occur, the end result is always a nasty mess, a mess our expert team is prepared to deal with. At Carolina Water Damage Restoration we are always prepared, even for the most severe emergencies that come from sewage backups. We will come to your home or business in Durham NC, mitigate the water damage, find the root of the problem, fix it and restore the property. Our goal is to repair what was damaged due to the water damage, and make sure to fully restore the damaged areas.
Sewage Backup Cleanup
Emergency Water Damage Repair in Durham
When you have a water damage emergency in the middle of the night, or at any hour, you want a company you can count on to arrive quickly and provide high quality emergency water damage repair services. Carolina Water Damage Restoration provides services 24 hours a day, 7 days a week, for all of your emergency water damage repair or clean up needs in Durham, NC. Call us anytime!
Emergency Water Damage Repair
Appliance Water Damage Repair in Durham
Homeowners in Durham know that appliances can leak and cause water damage to spaces near the broken appliance. Water heaters, refrigerators, washing machines, and dishwashers can all break suddenly or develop slow leaks that cause water damage to occur over time. At the first sign of water damage from an appliance, it’s important to contact a water damage restoration company like Carolina Water Damage Restoration. The sooner you contact us the quicker we can make sure the water damage doesn’t spread.
Appliance Water Damage Repair
Storm Damage Repair in Durham
Destructive thunderstorms and ever hurricanes can happen throughout the year in Durham, NC. when these storms hit, they can be a source of water damage to your home or business. if you have storm damage, Carolina water damage restoration can provide storm damage restoration & storm damage repair 24/7 365 days a year. call us today for a free storm damage repair consultation in durham, nc.
Storm Damage Repair

At Any Time, Any Commercial Property Can Be Impacted Water Damage

Commercial Water Removal & Commercial Property Damage Restoration Durham NC

Commercial Water Damage takes shape in many different forms, such as flood damage, sewage backup, and storm damage. At Carolina Water Damage Restoration we understand that when your business or commercial property has been affected by water damage in Durham, it is imperative to have it fixed and restored as quickly as possible so your company can resume it’s normal operations. That’s why we are on call 24/7 so we can handle all of your Durham based Commercial Water Damage Restoration needs.

Commercial Water Damage Restoration in
Durham

We Work For YOU Not The Insurance Company

The Trusted Name For Water Damage Restoration in Durham

Carolina Water Damage Restoration specializes in water damage restoration services and all the services that are involved with restoring your home to like new condition after water damage strikes. As a premium provider of services like sewage backup cleanup, basement flood repair, storm damage repair, and toxic mold removal, we are always ready to take on any water damage emergency you may have in your home or business. If you have already had the source of your water damage stopped, we can also perform just the tasks of restoring your home from that water damage. Our experts will evaluate your water damage repair or restoration issue, we will explain the issue and provide a high quality solution and we will work with your insurance company to make sure, if possible, the costs are covered by your home owners insurance.

About CWD

Need Mold Remediation in Durham?

Mold can be frustrating, hard to locate, and even harder to remove. Other restoration companies offer removal services, however, at Carolina Water Damage we do mold removal and mold remediation. We are happy to come to your home and get rid of any visible mold first, then we also find the root source of the mold. At Carolina Water Damage we test the air and see what needs to be done to restore the air quality in your home or business. We provide HEPA filtration to make sure the air quality in your home remains perfect. Our goal is to make sure that once our work is finished, your property mold free and safe for everyone.

Mold Remediation in Durham

Need Crawlspace Repair in Durham?

If you’re facing water damage in your crawlspace, look no further than Carolina Water Damage Restoration. Also IICRC-certified, our team is adept at providing comprehensive crawlspace water damage restoration services in Durham, NC. We quickly identify the source of the water damage, halt its progression, and carry out necessary repairs. In addition, we perform mold testing to ensure that your crawlspace remains not only dry but also mold-free.

Crawlspace Repair in Durham

Ask Us Anything

Frequently Asked Questions

Top Water Damage FAQs You Should Know

You have questions, we have answers. We know that this might be your first time going through this, but we deal with water damage in every day. Here are some questions we hear often from homeowners who have been impacted by water damage in Durham

What is the process for cleaning up water damage?

When we dry a home out after serious water damage, we begin with a moisture inspection. This involves using non-invasive scanning equipment to assess materials in the affected areas to determine what needs to be removed and what we can salvage such as drywall, insulation, cabinets, trim, flooring, etc.
Our main goal is to remove the least amount of materials while assuring the home will be thoroughly dried and there will be no risk of mold or wood rot afterwards. To do this, we usually remove materials down to the studs and subfloor- those can almost always be dried and salvaged.
After exposing all salvageable materials in a sealed work area, we thoroughly clean up the space before deploying a range of drying equipment and air filtration systems including industrial dehumidifiers, and air movers in order to dry the salvaged materials over the course of 1-3 days.

How can I ensure that my insurance claim is processed quickly and efficiently?

Set the pace. Insurance adjusters are busy with many claims every day. We recommend being a ‘squeaky wheel’, ONCE A DAY to them by giving them a call and asking for an update. Leave voicemails each time if the call is unanswered followed by an email regarding the reason you called.
Keep the ball in their court. If adjusters are awaiting information, estimates, or pictures from you, send them everything they request immediately in an organized manner, being sure to put the claim number in the subject line of each email. Follow up right after sending documents to confirm their delivery and keep their focus on your claim.
Utilize Carolina Water Damage Restoration professional staff in expediting your claim. We are experienced in tracking, organizing, and publishing documents for your insurance carrier which make them able to process claims at record speed. For the quickest water damage restoration claim service, call us today.

What should I do immediately after discovering water damage in my home?

Do not step in water that may be exposed to electrical sources nearby due to risk of being shocked. Turn off the source of water as soon as safe to do so to stop damage from getting worse. If you are having trouble stopping the source of water, call us right away and we can talk you through it while we’re on the way to your property to help mitigate further damage.

How can I tell if my drywall needs to be replaced after ceiling leak water damage?

If your ceiling is leaking, it may not have to be fully removed and replaced as interior ceilings are very able to dry out given the presence of uninsulated open ceiling cavity space behind it within the framing system. If you have an insulated ceiling leaking, such as a garage ceiling, it would need to be removed so we can access the wet insulation presumably inside the framing system because it will not dry out any other way. Insulation acts like a sponge to water and can harbor a lot of it inside wall or ceiling cavities. Overall, it depends on the volume of water involved in the damage and the location of the ceiling to decide if we need to remove it or salvage it.

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Why Choose Carolina Water Damage Restoration in Durham?

We Care About The Finished Product.

Durham NC residents understand that water damage can happen at any time. From flood damage caused by storms to sewage backup, leaking & broken pipes and toxic mold build up, it’s important to have a trusted & certified water damage restoration contractor that you can count on. Carolina Water Damage is IICRC certified and is open 24 hours a day, 365 days a year in case you suffer a water damage emergency.

We serve many areas in the Triangle.

Our service area extends throughout the entire Triangle area including: [service_areas type="comma"]. We are local, can be on site quick, and you can call 24/7 for a free quote. Click here for our entire service area.

Restore Your Property in record time

Our 24 hour service guarentees we can have someone out and servicing your emergncy before things get worse.

Leave the negotiations to the pros

We have a whole team of experts in your corner ready to negotiate on your behalf to get you the compensation you deserve.

14,000

property owners are impacted by water damage every day

98%

of basements will experience water damage in their lifetime

36 - 52 Min.

Our average water damage response time in Durham

24 Hours

Mold can form on water damaged materials as soon as 24 hrs

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See What Our Customers Have To Say

Excellent

Carolina Water Damage Restoration

4.9

Based on 78 reviews

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Amber White - Blassengale

Amazing! This probably is my most honest review ! My husband and I absolutely are grateful Carolina Water Damage Restoration responded to our home. We appreciate their quick response, professionalism and timely arrival!!!! I woke up to water pouring through my kitchen ceiling. Our upstairs bathroom leaked all night and our kitchen was flooding. Water was pouring through the ceiling, honestly I became historical. I was unable to stop the leak on my own, I couldnt find the main disconnect. I was desperate for help after calling other companies, I reached out to Carolina. This was all before 8 am. The receptionist was so calm and reassuring, she immediately informed me she would call her manager to assist me. He returned my call within moments. He talked me through finding our main water disconnect. He was very knowledgeable and within moments I was able to find and disconnect the water line. Such a relief!!! I was then informed of who my technician would be and his arrival time. Our technician Francisco arrived, immediately addressing the issues , cleaned up the excess water and debris, while keeping me informed throughout. I would HIGHLY RECOMMEND THEM. The professionalism the entire team and Francisco displayed speaks volumes about the company. This is coming from someone they spoke calmly and respectful to while I was indeed hysterical. I'll always refer them and use them for any future needs.

Kimberly Killgore

We had a great experience with Jake and his team! We had a leak in our property that caused floor damage, wall damage and mold and they had it cleaned up and repaired fast with excellent communication along the way! Highly recommend!

Kevin Moran

I recently used Carolina Water Damage Restoration to address some old water damage and minor mold growth in my garage. Communication was fast and the crew was at my home the next day to review the issue and provide me with a fair estimate. I was able to get on the repair schedule quickly. The crew removed and replaced all damaged drywall and gave the garage a fresh paint job. The manager stayed in contact with me throughout the project to answer any questions and provide updates. I definitely recommend Carolina Water Damage Restoration and would use them again if needed.

Rob Hartz

I can’t say enough good things about this company. I have never dealt with Carolina Water Damage Restoration before this, but so glad my family chose them for our needs.I immediately saw the thoroughness of the company the first time they came and assessed our needs.From top down, everyone who assisted on our project was polite, thorough, and caring. The owner was always accessible, and over course of our project, the more we were able to see how much he cared for his clients and doing exactly what’s right for the job.It’s clear why their reviews are so good, and I wish this company all the success going forward. Thanks Jake and team for a great experience!

Tiare Helmstead

Jake and his team are all-stars in the water damage restoration industry. I cannot express how much we appreciated their quality and timely work, knowledge and overall professionalism. His communication and updates was invaluable in a stressful time for our household. I always recommend Jake to friends and family as the first call to make in a moisture damage situation.

Patty Dischinger

Would highly recommend Carolina Water Damage if you’re faced with this situation. Jake clearly communicated the process and everyone that helped with it were professional. Jake took the time to communicate with my insurance adjuster which helped as well. I felt like his estimate was fair and did not deviate at completion.

L.N. Washburne

Carolina Water Damage Restoration did a great job with our wall and floor after a pipe leaked in the wall behind the fridge. Jake was always easy to get ahold of and stayed on top of things with our insurance company. All of the workers were polite and friendly. They moved some super heavy pieces of furniture for us!

Lindsey Gardner

Jake and his team have been amazing to work with. I had a water pipe bust & flood my downstairs and they were there next day for remediation and gutting everything. Jake is very knowledgeable and answered all my questions thoughtfully and concise. Great at communicating through text and keeping you updated on scheduling.Thank you to your team- Landon, Joey, Tyler, fabian, Felix and more for being so polite and taking great care in fixing my house! I hope I never have to do this again, but if I do it will be Carolina water damage restoration!!

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