When Water Damage strikes, We Respond Fast!

Water Damage in Chapel Hill?

Carolina Water Damage Restoration is the water damage restoration company in Chapel Hill NC you can count on for all of your mold and water damage services. From sewage backup, basement flooding and storm damage to broken water heaters, pipes, and other issues, Carolina Water Damage Restoration can handle it all. We always begin with an inspection and inventory to determine the full extent of your water damage or mold damage issues. We then provide whatever water damage or mold remediation, mold restoration and toxic mold removal services are needed. Our Water Damage & Toxic mold repair services will ensure the safety of all who enter your home, as well as prevent further damage. Our experts inspect every inch of your home top to bottom, from attic to crawl space, keeping you updated on every step of the process. Whatever is needed, Carolina Water Damage Restoration will locate and restore the issues present.

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Emergency Water Damage Repair in Chapel Hill
We offer emergency water damage service no matter the time of day. Carolina Water Damage will respond promptly and arrive quickly, for all of your water damage emergencies in Chapel hill and surrounding areas. When water damage occurs, call us at anytime! At Carolina Water Damage, our experts realize that every water damage emergency is a unique case. Our team is trained and equipped to provide emergency water damage cleanup, repair, and restoration services.
Emergency Water Damage Repair
Appliance Water Damage Repair in Chapel Hill
Appliances, such as dishwashers, refrigerators washing machines, or water heaters can create water damage if they break or leak. Appliances may break suddenly creating a large amount of water damage quickly. However, sometimes water damage from appliances occur because a slow leak has gone unnoticed. Slow leaks from appliances often create more severe water damage because it takes so long to recognize that there is an issue. At the first sign of water damage from your appliances in Chapel Hill, contact Carolina Water Damage Restoration.
Appliance Water Damage Repair
Storm Damage Repair in Chapel Hill
Powerful Storms can strike with little warning. If you experience hail, lightning, flooding, wind, or other emergency storm damage in Chapel Hill NC, contact Carolina Water Damage Restoration. Day or night, Carolina Water Damage Restoration is here for Chapel Hill NC storm damage emergencies. From tree removal and hail damage repair to flood water removal and other emergency storm damage cleanup, repair, and restoration, Carolina Water Damage Restoration can help.
Storm Damage Repair
Sewage Backup Cleanup in Chapel Hill
We all rely on our sewer systems everyday, however, the systems are not always perfect and sometimes backup. Sewage backup can leave a nasty mess and cause severe damage to a property. At Carolina Water Damage we embrace the opportunity to clean the mess that no one else wants to. We understand that sewage backup can be hazardous and make the home very uncomfortable. Our expert sewage team is available any time of day. We are on call 24/7 and are ready to serve all of your sewage backup needs in Chapel Hill and surrounding areas
Sewage Backup Cleanup

At Any Time, Any Commercial Property Can Be Impacted Water Damage

Commercial Water Damage Restoration in Chapel Hill

Storms, leaky pipes, floods, and a number of other reasons can lead to water damage to your business or commercial property in Chapel Hill, NC. Carolina Water Damage Restoration has 24/7 emergency water damage services and we are open 365 days a year. We work with commercial properties and business to assess the extent of the damage, repair the source if necessary, and restore your business or property to it’s original condition. We know that every business has unique water damage needs and we are ready to take on any water damage restoration project you may have, no matter what the size.

Commercial Water Damage Restoration in
Chapel Hill

We Work For YOU Not The Insurance Company

The Trusted Name For Water Damage Restoration in Chapel Hill

Carolina Water Damage Restoration proudly serves the Chapel Hill area. Our customers in Chapel Hill call us because they trust our water damage remediation experts, who specialize in water damage restoration and repair, water damage problems such as frozen, leaking and broken pipes, basement floods, mold damage and sewage backup. Other restoration companies do many different types of restoration. Carolina Water Damage specializes and focuses on water damage restoration. Our goal is to repair your home before other problems arise from water damage.

About CWD

Need Mold Remediation in Chapel Hill?

For all your after hour needs, we offer emergency water damage service no matter the time of day. Carolina Water Damage will respond promptly and arrive quickly, for all of your water damage emergencies in Chapel hill and surrounding areas. When water damage occurs, call us at anytime! At Carolina Water Damage, our experts realize that every water damage emergency is a unique case. Our team is trained and equipped to identify water damage, make repairs, and finally, restore the customer’s home.

Mold Remediation in Chapel Hill

Need Crawlspace Repair in Chapel Hill?

If your crawlspace in Chapel Hill is suffering from water damage, Carolina Water Damage Restoration is the solution. Our IICRC-certified team specializes in crawlspace water damage restoration, tackling the root cause and taking immediate action to mitigate further issues. Contact us today for reliable crawlspace repair services.

Crawlspace Repair in Chapel Hill

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Frequently Asked Questions

Top Water Damage FAQs You Should Know

You have questions, we have answers. We know that this might be your first time going through this, but we deal with water damage in every day. Here are some questions we hear often from homeowners who have been impacted by water damage in Chapel Hill

Does my homeowner’s insurance policy cover water damage?

If your water damage was sudden and incidental, it will usually be covered. If there has been on-going damage over the course of several weeks or more, this can be a longer discussion with your insurance carrier’s claim department and could be denied, that is why it is best to have our professional staff assist you in filing your claim and give you the best foot forward in getting coverage. We can help you through the claims process and make sure you are treated fairly using our industry experience.

What is the process for cleaning up water damage?

When we dry a home out after serious water damage, we begin with a moisture inspection. This involves using non-invasive scanning equipment to assess materials in the affected areas to determine what needs to be removed and what we can salvage such as drywall, insulation, cabinets, trim, flooring, etc.
Our main goal is to remove the least amount of materials while assuring the home will be thoroughly dried and there will be no risk of mold or wood rot afterwards. To do this, we usually remove materials down to the studs and subfloor- those can almost always be dried and salvaged.
After exposing all salvageable materials in a sealed work area, we thoroughly clean up the space before deploying a range of drying equipment and air filtration systems including industrial dehumidifiers, and air movers in order to dry the salvaged materials over the course of 1-3 days.

How can I ensure that my insurance claim is processed quickly and efficiently?

Set the pace. Insurance adjusters are busy with many claims every day. We recommend being a ‘squeaky wheel’, ONCE A DAY to them by giving them a call and asking for an update. Leave voicemails each time if the call is unanswered followed by an email regarding the reason you called.
Keep the ball in their court. If adjusters are awaiting information, estimates, or pictures from you, send them everything they request immediately in an organized manner, being sure to put the claim number in the subject line of each email. Follow up right after sending documents to confirm their delivery and keep their focus on your claim.
Utilize Carolina Water Damage Restoration professional staff in expediting your claim. We are experienced in tracking, organizing, and publishing documents for your insurance carrier which make them able to process claims at record speed. For the quickest water damage restoration claim service, call us today.

Will my insurance company pay for all of the repairs?

Within a covered claim, your insurance company is obligated to restore your home to pre-loss condition so long as it is local market verifiable costs of labor, materials, and other miscellaneous costs; less your deductible. Allowing our experienced staff of estimators to discuss your claim with your insurance company, we will guarantee you get back to pre-loss condition or better.

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Why Choose Carolina Water Damage Restoration in Chapel Hill?

We Care About The Finished Product.

Carolina Water Damage Restoration is the name to trust for all of your water damage, mold remediation, sewage backup, storm damage repair & flood damage restoration services in Chapel Hill and surrounding service areas. 24 hours a day, Carolina Water Damage Restoration is on call to serve your needs with professional services from IICRC certified experts who will see the job through from start to finish. If you live in Chapel Hill or other nearby areas of the Triangle.

We serve many areas in the Triangle.

Our service area extends throughout the entire Triangle area including: [service_areas type="comma"]. We are local, can be on site quick, and you can call 24/7 for a free quote. Click here for our entire service area.

Restore Your Property in record time

Our 24 hour service guarentees we can have someone out and servicing your emergncy before things get worse.

Leave the negotiations to the pros

We have a whole team of experts in your corner ready to negotiate on your behalf to get you the compensation you deserve.

14,000

property owners are impacted by water damage every day

98%

of basements will experience water damage in their lifetime

41 - 59 Min.

Our average water damage response time in Chapel Hill

24 Hours

Mold can form on water damaged materials as soon as 24 hrs

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See What Our Customers Have To Say

Excellent

Carolina Water Damage Restoration

4.9

Based on 78 reviews

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Amber White - Blassengale

Amazing! This probably is my most honest review ! My husband and I absolutely are grateful Carolina Water Damage Restoration responded to our home. We appreciate their quick response, professionalism and timely arrival!!!! I woke up to water pouring through my kitchen ceiling. Our upstairs bathroom leaked all night and our kitchen was flooding. Water was pouring through the ceiling, honestly I became historical. I was unable to stop the leak on my own, I couldnt find the main disconnect. I was desperate for help after calling other companies, I reached out to Carolina. This was all before 8 am. The receptionist was so calm and reassuring, she immediately informed me she would call her manager to assist me. He returned my call within moments. He talked me through finding our main water disconnect. He was very knowledgeable and within moments I was able to find and disconnect the water line. Such a relief!!! I was then informed of who my technician would be and his arrival time. Our technician Francisco arrived, immediately addressing the issues , cleaned up the excess water and debris, while keeping me informed throughout. I would HIGHLY RECOMMEND THEM. The professionalism the entire team and Francisco displayed speaks volumes about the company. This is coming from someone they spoke calmly and respectful to while I was indeed hysterical. I'll always refer them and use them for any future needs.

Kimberly Killgore

We had a great experience with Jake and his team! We had a leak in our property that caused floor damage, wall damage and mold and they had it cleaned up and repaired fast with excellent communication along the way! Highly recommend!

Kevin Moran

I recently used Carolina Water Damage Restoration to address some old water damage and minor mold growth in my garage. Communication was fast and the crew was at my home the next day to review the issue and provide me with a fair estimate. I was able to get on the repair schedule quickly. The crew removed and replaced all damaged drywall and gave the garage a fresh paint job. The manager stayed in contact with me throughout the project to answer any questions and provide updates. I definitely recommend Carolina Water Damage Restoration and would use them again if needed.

Rob Hartz

I can’t say enough good things about this company. I have never dealt with Carolina Water Damage Restoration before this, but so glad my family chose them for our needs.I immediately saw the thoroughness of the company the first time they came and assessed our needs.From top down, everyone who assisted on our project was polite, thorough, and caring. The owner was always accessible, and over course of our project, the more we were able to see how much he cared for his clients and doing exactly what’s right for the job.It’s clear why their reviews are so good, and I wish this company all the success going forward. Thanks Jake and team for a great experience!

Tiare Helmstead

Jake and his team are all-stars in the water damage restoration industry. I cannot express how much we appreciated their quality and timely work, knowledge and overall professionalism. His communication and updates was invaluable in a stressful time for our household. I always recommend Jake to friends and family as the first call to make in a moisture damage situation.

Patty Dischinger

Would highly recommend Carolina Water Damage if you’re faced with this situation. Jake clearly communicated the process and everyone that helped with it were professional. Jake took the time to communicate with my insurance adjuster which helped as well. I felt like his estimate was fair and did not deviate at completion.

L.N. Washburne

Carolina Water Damage Restoration did a great job with our wall and floor after a pipe leaked in the wall behind the fridge. Jake was always easy to get ahold of and stayed on top of things with our insurance company. All of the workers were polite and friendly. They moved some super heavy pieces of furniture for us!

Lindsey Gardner

Jake and his team have been amazing to work with. I had a water pipe bust & flood my downstairs and they were there next day for remediation and gutting everything. Jake is very knowledgeable and answered all my questions thoughtfully and concise. Great at communicating through text and keeping you updated on scheduling.Thank you to your team- Landon, Joey, Tyler, fabian, Felix and more for being so polite and taking great care in fixing my house! I hope I never have to do this again, but if I do it will be Carolina water damage restoration!!

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