When Water Damage strikes, We Respond Fast!

Water Damage Restoration in Matthews

When you call or contact Carolina Water Damage Restoration, we’ll ask the right questions to find out the cause of the water damage and determine the initial scope of the project. That way, when we deploy our quick response water damage repair team, they will know what to expect. When our team arrives they will immediately find the source of the water damage and make sure it is repaired to stop the water damage from spreading. Once we have stopped the water damage at it’s source, we will make sure the damage is contained and assess the affected areas.

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Storm Damage Repair in Matthews
Storm Damage Repair
Emergency Water Damage Repair in Matthews
Emergency Water Damage Repair
Sewage Backup Cleanup in Matthews
Sewage Backup Cleanup
Appliance Water Damage Repair in Matthews
Large in home appliances can leak and cause water damage & mold growth. We provide appliance water damage repair in Matthews.
Appliance Water Damage Repair

At Any Time, Any Commercial Property Can Be Impacted Water Damage

Commercial Water Damage Restoration in Matthews

When your business is impacted by water damage, it can impact your livelihood and that of your employees. Carolina Water Damage Restoration provides fast, reliable commercial water damage restoration & repair in Matthews NC.

Commercial Water Damage Restoration in
Matthews

We Work For YOU
Not The Insurance Company

The Trusted Name For Water Damage Restoration in Matthews

When you call or contact Carolina Water Damage Restoration, we’ll ask the right questions to find out the cause of the water damage and determine the initial scope of the project. That way, when we deploy our quick response water damage repair team, they will know what to expect. When our team arrives they will immediately find the source of the water damage and make sure it is repaired to stop the water damage from spreading. Once we have stopped the water damage at it’s source, we will make sure the damage is contained and assess the affected areas

About CWD

Need Mold Remediation in Matthews?

Mold Remediation in Matthews

Need Crawlspace Repair in Matthews?

Crawlspace Repair in Matthews

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Frequently Asked Questions

Top Water Damage FAQs You Should Know

You have questions, we have answers. We know that this might be your first time going through this, but we deal with water damage in every day. Here are some questions we hear often from homeowners who have been impacted by water damage in Matthews

How can I ensure that my insurance claim is processed quickly and efficiently?

Set the pace. Insurance adjusters are busy with many claims every day. We recommend being a ‘squeaky wheel’, ONCE A DAY to them by giving them a call and asking for an update. Leave voicemails each time if the call is unanswered followed by an email regarding the reason you called.
Keep the ball in their court. If adjusters are awaiting information, estimates, or pictures from you, send them everything they request immediately in an organized manner, being sure to put the claim number in the subject line of each email. Follow up right after sending documents to confirm their delivery and keep their focus on your claim.
Utilize Carolina Water Damage Restoration professional staff in expediting your claim. We are experienced in tracking, organizing, and publishing documents for your insurance carrier which make them able to process claims at record speed. For the quickest water damage restoration claim service, call us today.

How long will it take?

There are phases to water damage restoration. Mitigation takes 1-3 days typically (demo and drying of the structure), estimating and discussions with insurance for approvals on average take 1-2 weeks after mitigation is complete, then repairs can take anywhere from one week to 3 months depending on the severity of your water damage.

Does my homeowner’s insurance policy cover water damage?

If your water damage was sudden and incidental, it will usually be covered. If there has been on-going damage over the course of several weeks or more, this can be a longer discussion with your insurance carrier’s claim department and could be denied, that is why it is best to have our professional staff assist you in filing your claim and give you the best foot forward in getting coverage. We can help you through the claims process and make sure you are treated fairly using our industry experience.

What should I do immediately after discovering water damage in my home?

Do not step in water that may be exposed to electrical sources nearby due to risk of being shocked. Turn off the source of water as soon as safe to do so to stop damage from getting worse. If you are having trouble stopping the source of water, call us right away and we can talk you through it while we’re on the way to your property to help mitigate further damage.

Have Specific Questions About Water Damage in ?

Why Choose Carolina Water Damage Restoration in Matthews?

We Care About The Finished Product.

We serve many areas in the Triangle.

Our service area extends throughout the entire Triangle area including: [service_areas type="comma"]. We are local, can be on site quick, and you can call 24/7 for a free quote. Click here for our entire service area.

Restore Your Property in record time

Our 24 hour service guarentees we can have someone out and servicing your emergncy before things get worse.

Leave the negotiations to the pros

We have a whole team of experts in your corner ready to negotiate on your behalf to get you the compensation you deserve.

14,000

property owners are impacted by water damage every day

98%

of basements will experience water damage in their lifetime

17 - 21 Min.

Our average water damage response time in Matthews

24 Hours

Mold can form on water damaged materials as soon as 24 hrs

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See What Our Customers Have To Say

Excellent

Carolina Water Damage Restoration

4.9

Based on 76 reviews

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Kevin Moran

I recently used Carolina Water Damage Restoration to address some old water damage and minor mold growth in my garage. Communication was fast and the crew was at my home the next day to review the issue and provide me with a fair estimate. I was able to get on the repair schedule quickly. The crew removed and replaced all damaged drywall and gave the garage a fresh paint job. The manager stayed in contact with me throughout the project to answer any questions and provide updates. I definitely recommend Carolina Water Damage Restoration and would use them again if needed.

Rob Hartz

I can’t say enough good things about this company. I have never dealt with Carolina Water Damage Restoration before this, but so glad my family chose them for our needs.I immediately saw the thoroughness of the company the first time they came and assessed our needs.From top down, everyone who assisted on our project was polite, thorough, and caring. The owner was always accessible, and over course of our project, the more we were able to see how much he cared for his clients and doing exactly what’s right for the job.It’s clear why their reviews are so good, and I wish this company all the success going forward. Thanks Jake and team for a great experience!

Tiare Helmstead

Jake and his team are all-stars in the water damage restoration industry. I cannot express how much we appreciated their quality and timely work, knowledge and overall professionalism. His communication and updates was invaluable in a stressful time for our household. I always recommend Jake to friends and family as the first call to make in a moisture damage situation.

Patty Dischinger

Would highly recommend Carolina Water Damage if you’re faced with this situation. Jake clearly communicated the process and everyone that helped with it were professional. Jake took the time to communicate with my insurance adjuster which helped as well. I felt like his estimate was fair and did not deviate at completion.

L.N. Washburne

Carolina Water Damage Restoration did a great job with our wall and floor after a pipe leaked in the wall behind the fridge. Jake was always easy to get ahold of and stayed on top of things with our insurance company. All of the workers were polite and friendly. They moved some super heavy pieces of furniture for us!

Lindsey Gardner

Jake and his team have been amazing to work with. I had a water pipe bust & flood my downstairs and they were there next day for remediation and gutting everything. Jake is very knowledgeable and answered all my questions thoughtfully and concise. Great at communicating through text and keeping you updated on scheduling.Thank you to your team- Landon, Joey, Tyler, fabian, Felix and more for being so polite and taking great care in fixing my house! I hope I never have to do this again, but if I do it will be Carolina water damage restoration!!

Karen Edwards

I am very pleased with all work done to my house, they gave me their best, very detailed service men

David Kaufmann

Jake and his team did a wonderful job taking care of our home after our dishwasher flooded our kitchen. Communication was amazing, and we are thankful for their attention to detail and for fixing things that a previous contractor had overlooked. I would HIGHLY recommend using them the next time you have any water damage in your home. Thanks again!

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