Here When You Need Us Most!

24-Hour Emergency Water Damage Restoration in Matthews, NC

If you own a home or business in Matthews NC, you never want to have to call a water damage restoration company, but it’s good to have one you can count on if you need water damage restoration. Carolina Water Damage Restoration of Charlotte specializes in water damage restoration no matter what caused it. We provide our services to both residential & commercial customers in Matthews & the surrounding areas. Because we are fully licensed and IICRC certified you’ll always know you can count on us.

When Water Damage strikes, We Respond Fast!

Water Damage Restoration in Matthews

When you call or contact Carolina Water Damage Restoration, we’ll ask the right questions to find out the cause of the water damage and determine the initial scope of the project. That way, when we deploy our quick response water damage repair team, they will know what to expect. When our team arrives they will immediately find the source of the water damage and make sure it is repaired to stop the water damage from spreading. Once we have stopped the water damage at it’s source, we will make sure the damage is contained and assess the affected areas.

 

At Any Time, Any Commercial Property Can Be Impacted Water Damage

Commercial Water Damage Restoration in Matthews

When your business is impacted by water damage, it can impact your livelihood and that of your employees. Carolina Water Damage Restoration provides fast, reliable commercial water damage restoration & repair in Matthews NC.

CWD commercial repair
commercial water damage CWD
commercial work CWD

We Work For YOU Not The Insurance Company

The Trusted Name For Water Damage Restoration in Matthews

When you call or contact Carolina Water Damage Restoration, we’ll ask the right questions to find out the cause of the water damage and determine the initial scope of the project. That way, when we deploy our quick response water damage repair team, they will know what to expect. When our team arrives they will immediately find the source of the water damage and make sure it is repaired to stop the water damage from spreading. Once we have stopped the water damage at it’s source, we will make sure the damage is contained and assess the affected areas

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Need Mold Remediation in Matthews?

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Frequently Asked Questions

Top Water Damage FAQs You Should Know

You have questions, we have answers. We know that this might be your first time going through this, but we deal with water damage in  every day. Here are some questions we hear often from homeowners who have been impacted by water damage in Matthews

There are phases to water damage restoration. Mitigation takes 1-3 days typically (demo and drying of the structure), estimating and discussions with insurance for approvals on average take 1-2 weeks after mitigation is complete, then repairs can take anywhere from one week to 3 months depending on the severity of your water damage.
  • When we dry a home out after serious water damage, we begin with a moisture inspection. This involves using non-invasive scanning equipment to assess materials in the affected areas to determine what needs to be removed and what we can salvage such as drywall, insulation, cabinets, trim, flooring, etc.
  • Our main goal is to remove the least amount of materials while assuring the home will be thoroughly dried and there will be no risk of mold or wood rot afterwards. To do this, we usually remove materials down to the studs and subfloor- those can almost always be dried and salvaged.
  • After exposing all salvageable materials in a sealed work area, we thoroughly clean up the space before deploying a range of drying equipment and air filtration systems including industrial dehumidifiers, and air movers in order to dry the salvaged materials over the course of 1-3 days.
If your ceiling is leaking, it may not have to be fully removed and replaced as interior ceilings are very able to dry out given the presence of uninsulated open ceiling cavity space behind it within the framing system. If you have an insulated ceiling leaking, such as a garage ceiling, it would need to be removed so we can access the wet insulation presumably inside the framing system because it will not dry out any other way. Insulation acts like a sponge to water and can harbor a lot of it inside wall or ceiling cavities. Overall, it depends on the volume of water involved in the damage and the location of the ceiling to decide if we need to remove it or salvage it.
Within a covered claim, your insurance company is obligated to restore your home to pre-loss condition so long as it is local market verifiable costs of labor, materials, and other miscellaneous costs; less your deductible. Allowing our experienced staff of estimators to discuss your claim with your insurance company, we will guarantee you get back to pre-loss condition or better.

Have Specific Questions About Water Damage in ?

Why Choose Carolina Water Damage Restoration in Matthews?

We Care About The Finished Product.

We serve many areas in the Triangle.

Our service area extends throughout the entire Triangle area including: [service_areas type="comma"]. We are local, can be on site quick, and you can call 24/7 for a free quote. Click here for our entire service area.

Restore Your Property in record time

Our 24 hour service guarentees we can have someone out and servicing your emergncy before things get worse.

Leave the negotiations to the pros

We have a whole team of experts in your corner ready to negotiate on your behalf to get you the compensation you deserve.

CWD Trucks

14,000

property owners are impacted by water damage every day

98%

of basements will experience water damage in their lifetime

25 - 36 Min.

Our average water damage response time in Matthews

24 Hours

Mold can form on water damaged materials as soon as 24 hrs

Verified Google Reviews

See What Our Customers Have To Say

Carolina Water Damage Restoration
Excellent
4.9
Based on 78 reviews
review us on
Amazing! This probably is my most honest review ! My husband and I absolutely are grateful Carolina Water Damage Restoration responded to our home. We appreciate their quick response, professionalism and timely arrival!!!! I woke up to water pouring through my kitchen ceiling. Our upstairs bathroom leaked all night and our kitchen was flooding. Water was pouring through the ceiling, honestly I became historical. I was unable to stop the leak on my own, I couldnt find the main disconnect. I was desperate for help after calling other companies, I reached out to Carolina. This was all before 8 am. The receptionist was so calm and reassuring, she immediately informed me she would call her manager to assist me. He returned my call within moments. He talked me through finding our main water disconnect. He was very knowledgeable and within moments I was able to find and disconnect the water line. Such a relief!!! I was then informed of who my technician would be and his arrival time. Our technician Francisco arrived, immediately addressing the issues , cleaned up the excess water and debris, while keeping me informed throughout. I would HIGHLY RECOMMEND THEM. The professionalism the entire team and Francisco displayed speaks volumes about the company. This is coming from someone they spoke calmly and respectful to while I was indeed hysterical. I'll always refer them and use them for any future needs.
We had a great experience with Jake and his team! We had a leak in our property that caused floor damage, wall damage and mold and they had it cleaned up and repaired fast with excellent communication along the way! Highly recommend!
Kevin Moran
a month ago
I recently used Carolina Water Damage Restoration to address some old water damage and minor mold growth in my garage. Communication was fast and the crew was at my home the next day to review the issue and provide me with a fair estimate. I was able to get on the repair schedule quickly. The crew removed and replaced all damaged drywall and gave the garage a fresh paint job. The manager stayed in contact with me throughout the project to answer any questions and provide updates. I definitely recommend Carolina Water Damage Restoration and would use them again if needed.
Rob Hartz
a month ago
I can’t say enough good things about this company. I have never dealt with Carolina Water Damage Restoration before this, but so glad my family chose them for our needs.I immediately saw the thoroughness of the company the first time they came and assessed our needs.From top down, everyone who assisted on our project was polite, thorough, and caring. The owner was always accessible, and over course of our project, the more we were able to see how much he cared for his clients and doing exactly what’s right for the job.It’s clear why their reviews are so good, and I wish this company all the success going forward. Thanks Jake and team for a great experience!
Tiare Helmstead
3 months ago
Jake and his team are all-stars in the water damage restoration industry. I cannot express how much we appreciated their quality and timely work, knowledge and overall professionalism. His communication and updates was invaluable in a stressful time for our household. I always recommend Jake to friends and family as the first call to make in a moisture damage situation.
Patty Dischinger
4 months ago
Would highly recommend Carolina Water Damage if you’re faced with this situation. Jake clearly communicated the process and everyone that helped with it were professional. Jake took the time to communicate with my insurance adjuster which helped as well. I felt like his estimate was fair and did not deviate at completion.
L.N. Washburne
4 months ago
Carolina Water Damage Restoration did a great job with our wall and floor after a pipe leaked in the wall behind the fridge. Jake was always easy to get ahold of and stayed on top of things with our insurance company. All of the workers were polite and friendly. They moved some super heavy pieces of furniture for us!
Lindsey Gardner
5 months ago
Jake and his team have been amazing to work with. I had a water pipe bust & flood my downstairs and they were there next day for remediation and gutting everything. Jake is very knowledgeable and answered all my questions thoughtfully and concise. Great at communicating through text and keeping you updated on scheduling.Thank you to your team- Landon, Joey, Tyler, fabian, Felix and more for being so polite and taking great care in fixing my house! I hope I never have to do this again, but if I do it will be Carolina water damage restoration!!
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