When Water Damage strikes, We Respond Fast!

Water Damage in Chapel Hill?

Carolina Water Damage Restoration is the water damage restoration company in Chapel Hill NC you can count on for all of your mold and water damage services. From sewage backup, basement flooding and storm damage to broken water heaters, pipes, and other issues, Carolina Water Damage Restoration can handle it all. We always begin with an inspection and inventory to determine the full extent of your water damage or mold damage issues. We then provide whatever water damage or mold remediation, mold restoration and toxic mold removal services are needed. Our Water Damage & Toxic mold repair services will ensure the safety of all who enter your home, as well as prevent further damage. Our experts inspect every inch of your home top to bottom, from attic to crawl space, keeping you updated on every step of the process. Whatever is needed, Carolina Water Damage Restoration will locate and restore the issues present.

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Sewage Backup Cleanup in Chapel Hill
We all rely on our sewer systems everyday, however, the systems are not always perfect and sometimes backup. Sewage backup can leave a nasty mess and cause severe damage to a property. At Carolina Water Damage we embrace the opportunity to clean the mess that no one else wants to. We understand that sewage backup can be hazardous and make the home very uncomfortable. Our expert sewage team is available any time of day. We are on call 24/7 and are ready to serve all of your sewage backup needs in Chapel Hill and surrounding areas
Sewage Backup Cleanup
Storm Damage Repair in Chapel Hill
Powerful Storms can strike with little warning. If you experience hail, lightning, flooding, wind, or other emergency storm damage in Chapel Hill NC, contact Carolina Water Damage Restoration. Day or night, Carolina Water Damage Restoration is here for Chapel Hill NC storm damage emergencies. From tree removal and hail damage repair to flood water removal and other emergency storm damage cleanup, repair, and restoration, Carolina Water Damage Restoration can help.
Storm Damage Repair
Appliance Water Damage Repair in Chapel Hill
Appliances, such as dishwashers, refrigerators washing machines, or water heaters can create water damage if they break or leak. Appliances may break suddenly creating a large amount of water damage quickly. However, sometimes water damage from appliances occur because a slow leak has gone unnoticed. Slow leaks from appliances often create more severe water damage because it takes so long to recognize that there is an issue. At the first sign of water damage from your appliances in Chapel Hill, contact Carolina Water Damage Restoration.
Appliance Water Damage Repair
Emergency Water Damage Repair in Chapel Hill
We offer emergency water damage service no matter the time of day. Carolina Water Damage will respond promptly and arrive quickly, for all of your water damage emergencies in Chapel hill and surrounding areas. When water damage occurs, call us at anytime! At Carolina Water Damage, our experts realize that every water damage emergency is a unique case. Our team is trained and equipped to provide emergency water damage cleanup, repair, and restoration services.
Emergency Water Damage Repair

At Any Time, Any Commercial Property Can Be Impacted Water Damage

Commercial Water Damage Restoration in Chapel Hill

Storms, leaky pipes, floods, and a number of other reasons can lead to water damage to your business or commercial property in Chapel Hill, NC. Carolina Water Damage Restoration has 24/7 emergency water damage services and we are open 365 days a year. We work with commercial properties and business to assess the extent of the damage, repair the source if necessary, and restore your business or property to it’s original condition. We know that every business has unique water damage needs and we are ready to take on any water damage restoration project you may have, no matter what the size.

Commercial Water Damage Restoration in
Chapel Hill

We Work For YOU Not The Insurance Company

The Trusted Name For Water Damage Restoration in Chapel Hill

Carolina Water Damage Restoration proudly serves the Chapel Hill area. Our customers in Chapel Hill call us because they trust our water damage remediation experts, who specialize in water damage restoration and repair, water damage problems such as frozen, leaking and broken pipes, basement floods, mold damage and sewage backup. Other restoration companies do many different types of restoration. Carolina Water Damage specializes and focuses on water damage restoration. Our goal is to repair your home before other problems arise from water damage.

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Need Mold Remediation in Chapel Hill?

Mold can be frustrating, hard to locate, and even harder to remove. Other restoration companies offer removal services, however, at Carolina Water Damage we do mold removal and mold remediation. We are happy to come to your home and get rid of any visible mold first, then we also find the root source of the mold. At Carolina Water Damage we test the air and see what needs to be done to restore the air quality in your home or business. We provide HEPA filtration to make sure the air quality in your home remains perfect. Our goal is to make sure that once our work is finished, your property mold free and safe for everyone.

Mold Remediation in Chapel Hill

Need Crawlspace Repair in Chapel Hill?

If you’re facing water damage in your crawlspace, look no further than Carolina Water Damage Restoration. Also IICRC-certified, our team is adept at providing comprehensive crawlspace water damage restoration services in Durham, NC. We quickly identify the source of the water damage, halt its progression, and carry out necessary repairs. In addition, we perform mold testing to ensure that your crawlspace remains not only dry but also mold-free.

Crawlspace Repair in Chapel Hill

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Frequently Asked Questions

Top Water Damage FAQs You Should Know

You have questions, we have answers. We know that this might be your first time going through this, but we deal with water damage in every day. Here are some questions we hear often from homeowners who have been impacted by water damage in Chapel Hill

How long will it take?

There are phases to water damage restoration. Mitigation takes 1-3 days typically (demo and drying of the structure), estimating and discussions with insurance for approvals on average take 1-2 weeks after mitigation is complete, then repairs can take anywhere from one week to 3 months depending on the severity of your water damage.

How can I ensure that my insurance claim is processed quickly and efficiently?

Set the pace. Insurance adjusters are busy with many claims every day. We recommend being a ‘squeaky wheel’, ONCE A DAY to them by giving them a call and asking for an update. Leave voicemails each time if the call is unanswered followed by an email regarding the reason you called.
Keep the ball in their court. If adjusters are awaiting information, estimates, or pictures from you, send them everything they request immediately in an organized manner, being sure to put the claim number in the subject line of each email. Follow up right after sending documents to confirm their delivery and keep their focus on your claim.
Utilize Carolina Water Damage Restoration professional staff in expediting your claim. We are experienced in tracking, organizing, and publishing documents for your insurance carrier which make them able to process claims at record speed. For the quickest water damage restoration claim service, call us today.

What is the process for cleaning up water damage?

When we dry a home out after serious water damage, we begin with a moisture inspection. This involves using non-invasive scanning equipment to assess materials in the affected areas to determine what needs to be removed and what we can salvage such as drywall, insulation, cabinets, trim, flooring, etc.
Our main goal is to remove the least amount of materials while assuring the home will be thoroughly dried and there will be no risk of mold or wood rot afterwards. To do this, we usually remove materials down to the studs and subfloor- those can almost always be dried and salvaged.
After exposing all salvageable materials in a sealed work area, we thoroughly clean up the space before deploying a range of drying equipment and air filtration systems including industrial dehumidifiers, and air movers in order to dry the salvaged materials over the course of 1-3 days.

Will my insurance company pay for all of the repairs?

Within a covered claim, your insurance company is obligated to restore your home to pre-loss condition so long as it is local market verifiable costs of labor, materials, and other miscellaneous costs; less your deductible. Allowing our experienced staff of estimators to discuss your claim with your insurance company, we will guarantee you get back to pre-loss condition or better.

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Why Choose Carolina Water Damage Restoration in Chapel Hill?

We Care About The Finished Product.

Carolina Water Damage Restoration is the name to trust for all of your water damage, mold remediation, sewage backup, storm damage repair & flood damage restoration services in Chapel Hill and surrounding service areas. 24 hours a day, Carolina Water Damage Restoration is on call to serve your needs with professional services from IICRC certified experts who will see the job through from start to finish. If you live in Chapel Hill or other nearby areas of the Triangle.

We serve many areas in the Triangle.

Our service area extends throughout the entire Triangle area including: [service_areas type="comma"]. We are local, can be on site quick, and you can call 24/7 for a free quote. Click here for our entire service area.

Restore Your Property in record time

Our 24 hour service guarentees we can have someone out and servicing your emergncy before things get worse.

Leave the negotiations to the pros

We have a whole team of experts in your corner ready to negotiate on your behalf to get you the compensation you deserve.

14,000

property owners are impacted by water damage every day

98%

of basements will experience water damage in their lifetime

27 - 35 Min.

Our average water damage response time in Chapel Hill

24 Hours

Mold can form on water damaged materials as soon as 24 hrs

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Excellent

Carolina Water Damage Restoration

4.9

Based on 69 reviews

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David Kaufmann

Jake and his team did a wonderful job taking care of our home after our dishwasher flooded our kitchen. Communication was amazing, and we are thankful for their attention to detail and for fixing things that a previous contractor had overlooked. I would HIGHLY recommend using them the next time you have any water damage in your home. Thanks again!

J Holub

Jake and his team were recommended to us by our plumber when we discovered we had a water leak in the wall in our utility room. It took our plumber two days to make it out to our home, but Jake's team were there the same day I called and isolated and plugged the leak and began the drying out process. Thanks to CWDR, we were able to stay at home that night and have water in our home until the repairs could be completed. When it came time to do the restoration work, CWDR estimated it would take a total of 2-weeks. I explained we were only 1-week from leaving the country for family vacation and Jake went to work. He had his subcontractors lined up and they finished BEFORE we left for vacation. Really went above-and-beyond and all of his subs, from drywall, flooring, painting and duct work, all did a quality job. Total professionalism. Would never wish a water leak on anyone, but if it happens to you, Jake and the CWDR team are the ones to call. Thanks again for the great work!

Melissa Mendoza

Jake is great! Does what he says when he says. The whole process for us was pretty stress free. I highly recommend CWDR. They do great work as well. Jake is very communicative, which is definitely a plus.you don’t have to wait long for a response.

Cathleen Pearson

Excellent service and friendly staff

paul pomrehn

Highly recommend!! Nothing worse than unexpected water problems! Had some minor water damage from my above neighbors and CWDR took care of it quickly. Their staff was helpful and knowledgeable throughout the entire process. Prices are very reasonable and quick response time prevented water damage from getting worse. They did demo and removal, carpet repair and drying of the affected areas. Highly recommend their services!

Belinda Stanislaus

We woke up to pouring water from our second floor into our master bedroom. Our water heater on the second floor died! Found this company online spoke to Jake and the gentlemen were here within an hour to assess the damage. Excellent experience w/ Fabian and Landon! They spent the weekend assessing damage and kicked into action w/ treating all areas. They were here three days in a row to reassess and monitor each area. Both were extremely punctual (had to wait for me once). Incredibly respectful and professional. They educated us step by step on the process. They were very gentle and respectful w/ our home. Very prompt, responsive service so far. They made me feel like we will be safe from mold developing in the future (sure hope so!). Please let them know how much we appreciated the service they provided. Thanks Jake!

Jordan

Words cannot describe how awesome Jake, Landon, and Fabian were during this whole process. Had a dishwasher line bust at midnight and they were there within an hour. They went above and beyond to help me any time I needed it. Everyone was professional; breaking down everything they were doing, keeping me promptly updated on the repairs, and responded to all my questions. I will definitely be using them again and anyone reading this should as well. I cannot recommend them enough!!!

Jack Starr

I cannot say enough good things about Jake and the rest of the CWDR team. Jake is an excellent communicator about the status of all repairs. He worked with us at every step to make sure we knew what work was being done. Look no further for a great team to work with that does high quality work!

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