24/7 Water Damage Restoration in Chapel Hill

When Water Damage strikes, We Respond Fast!

Water Damage in Chapel Hill?

Carolina Water Damage Restoration is the water damage restoration company in Chapel Hill NC you can count on for all of your mold and water damage services. From sewage backup, basement flooding and storm damage to broken water heaters, pipes, and other issues, Carolina Water Damage Restoration can handle it all. We always begin with an inspection and inventory to determine the full extent of your water damage or mold damage issues. We then provide whatever water damage or mold remediation, mold restoration and toxic mold removal services are needed. Our Water Damage & Toxic mold repair services will ensure the safety of all who enter your home, as well as prevent further damage. Our experts inspect every inch of your home top to bottom, from attic to crawl space, keeping you updated on every step of the process. Whatever is needed, Carolina Water Damage Restoration will locate and restore the issues present.

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Emergency Water Damage Repair in Chapel Hill
We offer emergency water damage service no matter the time of day. Carolina Water Damage will respond promptly and arrive quickly, for all of your water damage emergencies in Chapel hill and surrounding areas. When water damage occurs, call us at anytime! At Carolina Water Damage, our experts realize that every water damage emergency is a unique case. Our team is trained and equipped to provide emergency water damage cleanup, repair, and restoration services.

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Sewage Backup Cleanup in Chapel Hill
We all rely on our sewer systems everyday, however, the systems are not always perfect and sometimes backup. Sewage backup can leave a nasty mess and cause severe damage to a property. At Carolina Water Damage we embrace the opportunity to clean the mess that no one else wants to. We understand that sewage backup can be hazardous and make the home very uncomfortable. Our expert sewage team is available any time of day. We are on call 24/7 and are ready to serve all of your sewage backup needs in Chapel Hill and surrounding areas

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Storm Damage Repair in Chapel Hill
Powerful Storms can strike with little warning. If you experience hail, lightning, flooding, wind, or other emergency storm damage in Chapel Hill NC, contact Carolina Water Damage Restoration. Day or night, Carolina Water Damage Restoration is here for Chapel Hill NC storm damage emergencies. From tree removal and hail damage repair to flood water removal and other emergency storm damage cleanup, repair, and restoration, Carolina Water Damage Restoration can help.

Storm Damage Repair >
Appliance Water Damage Repair in Chapel Hill
Appliances, such as dishwashers, refrigerators washing machines, or water heaters can create water damage if they break or leak. Appliances may break suddenly creating a large amount of water damage quickly. However, sometimes water damage from appliances occur because a slow leak has gone unnoticed. Slow leaks from appliances often create more severe water damage because it takes so long to recognize that there is an issue. At the first sign of water damage from your appliances in Chapel Hill, contact Carolina Water Damage Restoration.

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At Any Time, Any Commercial Property Can Be Impacted Water Damage

Commercial Water Damage Restoration in Chapel Hill

Storms, leaky pipes, floods, and a number of other reasons can lead to water damage to your business or commercial property in Chapel Hill, NC. Carolina Water Damage Restoration has 24/7 emergency water damage services and we are open 365 days a year. We work with commercial properties and business to assess the extent of the damage, repair the source if necessary, and restore your business or property to it’s original condition. We know that every business has unique water damage needs and we are ready to take on any water damage restoration project you may have, no matter what the size.

Commercial Water Damage Restoration in
Chapel Hill

We Work For YOU Not The Insurance Company

The Trusted Name For Water Damage Restoration in Chapel Hill

Carolina Water Damage Restoration proudly serves the Chapel Hill area. Our customers in Chapel Hill call us because they trust our water damage remediation experts, who specialize in water damage restoration and repair, water damage problems such as frozen, leaking and broken pipes, basement floods, mold damage and sewage backup. Other restoration companies do many different types of restoration. Carolina Water Damage specializes and focuses on water damage restoration. Our goal is to repair your home before other problems arise from water damage.

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Need Mold Remediation in Chapel Hill?

For all your after hour needs, we offer emergency water damage service no matter the time of day. Carolina Water Damage will respond promptly and arrive quickly, for all of your water damage emergencies in Chapel hill and surrounding areas. When water damage occurs, call us at anytime! At Carolina Water Damage, our experts realize that every water damage emergency is a unique case. Our team is trained and equipped to identify water damage, make repairs, and finally, restore the customer’s home.

Mold Remediation in Chapel Hill

Need Crawlspace Repair in Chapel Hill?

If your crawlspace in Chapel Hill is suffering from water damage, Carolina Water Damage Restoration is the solution. Our IICRC-certified team specializes in crawlspace water damage restoration, tackling the root cause and taking immediate action to mitigate further issues. Contact us today for reliable crawlspace repair services.

Crawlspace Repair in Chapel Hill

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Frequently Asked Questions

Top Water Damage FAQs You Should Know

You have questions, we have answers. We know that this might be your first time going through this, but we deal with water damage in Chapel Hill every day. Here are a list of questions we hear a lot from our clients and prospective clients.

Will my insurance company pay for all of the repairs?

Within a covered claim, your insurance company is obligated to restore your home to pre-loss condition so long as it is local market verifiable costs of labor, materials, and other miscellaneous costs; less your deductible. Allowing our experienced staff of estimators to discuss your claim with your insurance company, we will guarantee you get back to pre-loss condition or better.

How long will it take?

There are phases to water damage restoration. Mitigation takes 1-3 days typically (demo and drying of the structure), estimating and discussions with insurance for approvals on average take 1-2 weeks after mitigation is complete, then repairs can take anywhere from one week to 3 months depending on the severity of your water damage.

What is the process for cleaning up water damage?

When we dry a home out after serious water damage, we begin with a moisture inspection. This involves using non-invasive scanning equipment to assess materials in the affected areas to determine what needs to be removed and what we can salvage such as drywall, insulation, cabinets, trim, flooring, etc.
Our main goal is to remove the least amount of materials while assuring the home will be thoroughly dried and there will be no risk of mold or wood rot afterwards. To do this, we usually remove materials down to the studs and subfloor- those can almost always be dried and salvaged.
After exposing all salvageable materials in a sealed work area, we thoroughly clean up the space before deploying a range of drying equipment and air filtration systems including industrial dehumidifiers, and air movers in order to dry the salvaged materials over the course of 1-3 days.

How can I ensure that my insurance claim is processed quickly and efficiently?

Set the pace. Insurance adjusters are busy with many claims every day. We recommend being a ‘squeaky wheel’, ONCE A DAY to them by giving them a call and asking for an update. Leave voicemails each time if the call is unanswered followed by an email regarding the reason you called.
Keep the ball in their court. If adjusters are awaiting information, estimates, or pictures from you, send them everything they request immediately in an organized manner, being sure to put the claim number in the subject line of each email. Follow up right after sending documents to confirm their delivery and keep their focus on your claim.
Utilize Carolina Water Damage Restoration professional staff in expediting your claim. We are experienced in tracking, organizing, and publishing documents for your insurance carrier which make them able to process claims at record speed. For the quickest water damage restoration claim service, call us today.

Have Specific Questions About Water Damage in Chapel Hill?

Our team is always on call, 24 hours a day to answer any additional questions you may have. Just call 919-302-2729

Why Choose Carolina Water Damage Restoration in Chapel Hill?

We Care About The Finished Product.

Carolina Water Damage Restoration is the name to trust for all of your water damage, mold remediation, sewage backup, storm damage repair & flood damage restoration services in Chapel Hill and surrounding service areas. 24 hours a day, Carolina Water Damage Restoration is on call to serve your needs with professional services from IICRC certified experts who will see the job through from start to finish. If you live in Chapel Hill or other nearby areas of the Triangle.

We serve many areas in the Triangle.

Our service area extends throughout the entire Triangle area including: Wake Forest, Morrisville, Youngsville, Lillington, Chapel Hill, Wendell, Durham, Zebulon, Fuquay Varina, and Knightdale. We are local, can be on site quick, and you can call 24/7 for a free quote. Click here for our entire service area.

Restore Your Property in record time

Our 24 hour service guarentees we can have someone out and servicing your emergncy before things get worse.

Leave the negotiations to the pros

We have a whole team of experts in your corner ready to negotiate on your behalf to get you the compensation you deserve.

14,000

property owners are impacted by water damage every day

98%

of basements will experience water damage in their lifetime

27 - 35 Min.

Our average water damage response time in Chapel Hill

24 Hours

Mold can form on water damaged materials as soon as 24 hrs

Verified Google Reviews

See What Our Customers Have To Say

Excellent

4.9

★

Based on 64 reviews from

review us on

Belinda Stanislaus

★★★★★

We woke up to pouring water from our second floor into our master bedroom. Our water heater on the second floor died! Found this company online spoke to Jake and the gentlemen were here within an hour to assess the damage. Excellent experience w/ Fabian and Landon! They spent the weekend assessing damage and kicked into action w/ treating all areas. They were here three days in a row to reassess and monitor each area. Both were extremely punctual (had to wait for me once). Incredibly respectful and professional. They educated us step by step on the process. They were very gentle and respectful w/ our home. Very prompt, responsive service so far. They made me feel like we will be safe from mold developing in the future (sure hope so!). Please let them know how much we appreciated the service they provided. Thanks Jake!

Jordan

★★★★★

Words cannot describe how awesome Jake, Landon, and Fabian were during this whole process. Had a dishwasher line bust at midnight and they were there within an hour. They went above and beyond to help me any time I needed it. Everyone was professional; breaking down everything they were doing, keeping me promptly updated on the repairs, and responded to all my questions. I will definitely be using them again and anyone reading this should as well. I cannot recommend them enough!!!

Jack Starr

★★★★★

I cannot say enough good things about Jake and the rest of the CWDR team. Jake is an excellent communicator about the status of all repairs. He worked with us at every step to make sure we knew what work was being done. Look no further for a great team to work with that does high quality work!

Matthew Hatfield

★★★★★

In general, they were fast, affordable and transparent. Specifically, Jake was great to work with. I definitely recommend them

Alex Hudson

★★★★★

Water had started leaking from our ceiling so of course we freaked out and this was the first 24/7 number I found. They answered and I was talking to a real person the entire time. This person was calm, knowledgable, and clear with his information to help us figure out what the problem was and how to stop the leak. I would and will recommend this company to anyone with such issues.

Nancy Tavalsky

★★★★★

No one expects ever to have water damage- but when you do call Jake instead of any of the big name water mitigation companies. Jake the owner was there personally and immediately and worked with us all the way through to the finish. He does what he says he’s going to do and most important it gets done when he says it will, unlike most reconstruction. His attention to quality and detail in my home put me at ease.We highly recommend Jake!!

David

★★★★★

I had the unfortunate experience of waking up in the middle of the night to water pouring through the ceiling from the upper floor. I contacted Carolina Water Damage Restoration and they came out the next day. Jake was extremely communicative throughout the cleanup and remediation process, as was Landon. They showed up when they said they would, they responded to my questions, the areas being remediated were sealed from the rest of the home and all debris was removed. Simply amazing! What was a super stressful event was eased by the professionalism and competence Jake and his team brought to the project.

Emily Marie

★★★★★

Jake and Landon were awesome. This was our first major issue as homeowners and they made it so much easier for us. They were able to come out next day and get started. While they were working everything was sealed so we didn’t have to worry about dust or a mess anywhere else. Jake was able to work with our insurance and really helped move the process along. Highly recommend them!

David Hennon

★★★★★

This is written by David’s wife, Pam.I was in Durham from out of state to visit my son and family recently during a health crisis.A significant amount of water was discovered in my son’s crawl space.I called several companies for estimates, and Carolina Water Damage Restoration was one of 2 who returned my call.I can’t begin to explain the positive experience we had with Jake and Landon.They came promptly for a fair and reasonable estimate, showed pictures and video of extent of water.They came the next day, a Friday and pumped the water out.Jason continued to educate me on the possible sources of water.Left his equipment in the crawl space to try and dry it out over the weekend.Jake has promptly answered voicemails that I have left for questions.Jake and Landon are true, honest professionals that I would recommend to anyone in need of their service.Thank you again.

Andrew Ira Quinn

★★★★★

This was perhaps the third washer failure in my home of 20 years but the first to overwhelm my drain pain and provide a water feature in my downstairs hallway through my ceiling light. I had spoken to insurance, and it seemed that I may be in for an extensive repair. I wasn't sure who to call as it seemed I needed plumbing, electrical, drywall, etc. and was fortunate to find Carolina Water Damage Restoration.I went over the situation with Jake from CWDR on the phone and he gave me some advice on what I could do before he could get out there the next day which was a Saturday. He arrived on time and was very professional. He was also able to do his assessment without having to tear everything apart which was greatly appreciated and addressed potential electrical concerns so I could turn the power back on, etc.The actual source of the leak was identified, a seal was broken on the washer drain pain, and I was fortunate the water flowed through the ceiling light while I was home, so there was very little water damage, but it could and have been a lot worse, and if it was, CWDR is who I would put my trust in to address it. Thank you!

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