Here When You Need Us Most!

24-Hour Emergency Water Damage Restoration in Durham, NC

In Durham, North Carolina, the majority of damage from storms comes not from wind, but from water damage. Emergency water damage needs arise after storms create flooding, water heaters leak, and other such factors beyond our control occur. Our team at Carolina Water Damage Restoration is proud to serve the Durham area. We are available 24 hours a day, 7 days a week, to respond to your water damage needs and more.

When Water Damage strikes, We Respond Fast!

Water Damage Repair & Restoration in Durham

Instead of providing multiple emergency damage restoration services, our team of experts are specially trained in water damage restoration. At Carolina Water Damage, we decide to make this our focus because we want to be the first company you call for any of your emergency water damage repair needs in Durham, NC. From the initial phone call to the last drop of paint on your walls, CWDR is with you throughout the entire water damage restoration process in Durham NC.

  • Sewage Backup Cleanup in Durham

    There are many potential causes for a sewage line backup to occur, the end result is always a nasty mess, a mess our expert team is prepared to deal with. At Carolina Water Damage Restoration we are always prepared, even for the most severe emergencies that come from sewage backups. We will come to your home or business in Durham NC, mitigate the water damage, find the root of the problem, fix it and restore the property. Our goal is to repair what was damaged due to the water damage, and make sure to fully restore the damaged areas.

  • Storm Damage Repair in Durham

    Destructive thunderstorms and ever hurricanes can happen throughout the year in Durham, NC. when these storms hit, they can be a source of water damage to your home or business. if you have storm damage, Carolina water damage restoration can provide storm damage restoration & storm damage repair 24/7 365 days a year. call us today for a free storm damage repair consultation in durham, nc.

  • Emergency Water Damage Repair in Durham

    When you have a water damage emergency in the middle of the night, or at any hour, you want a company you can count on to arrive quickly and provide high quality emergency water damage repair services. Carolina Water Damage Restoration provides services 24 hours a day, 7 days a week, for all of your emergency water damage repair or clean up needs in Durham, NC. Call us anytime!

  • Appliance Water Damage Repair in Durham

    Homeowners in Durham know that appliances can leak and cause water damage to spaces near the broken appliance. Water heaters, refrigerators, washing machines, and dishwashers can all break suddenly or develop slow leaks that cause water damage to occur over time. At the first sign of water damage from an appliance, it’s important to contact a water damage restoration company like Carolina Water Damage Restoration. The sooner you contact us the quicker we can make sure the water damage doesn’t spread.

At Any Time, Any Commercial Property Can Be Impacted Water Damage

Commercial Water Removal & Commercial Property Damage Restoration Durham NC

Commercial Water Damage takes shape in many different forms, such as flood damage, sewage backup, and storm damage. At Carolina Water Damage Restoration we understand that when your business or commercial property has been affected by water damage in Durham, it is imperative to have it fixed and restored as quickly as possible so your company can resume it’s normal operations. That’s why we are on call 24/7 so we can handle all of your Durham based Commercial Water Damage Restoration needs.

We Work For YOU Not The Insurance Company

The Trusted Name For Water Damage Restoration in Durham

Carolina Water Damage Restoration specializes in water damage restoration services and all the services that are involved with restoring your home to like new condition after water damage strikes. As a premium provider of services like sewage backup cleanup, basement flood repair, storm damage repair, and toxic mold removal, we are always ready to take on any water damage emergency you may have in your home or business. If you have already had the source of your water damage stopped, we can also perform just the tasks of restoring your home from that water damage. Our experts will evaluate your water damage repair or restoration issue, we will explain the issue and provide a high quality solution and we will work with your insurance company to make sure, if possible, the costs are covered by your home owners insurance.

Need Mold Remediation in Durham?

Mold can be frustrating, hard to locate, and even harder to remove. Other restoration companies offer removal services, however, at Carolina Water Damage we do mold removal and mold remediation. We are happy to come to your home and get rid of any visible mold first, then we also find the root source of the mold. At Carolina Water Damage we test the air and see what needs to be done to restore the air quality in your home or business. We provide HEPA filtration to make sure the air quality in your home remains perfect. Our goal is to make sure that once our work is finished, your property mold free and safe for everyone.

Need Crawlspace Repair in Durham?

If you’re facing water damage in your crawlspace, look no further than Carolina Water Damage Restoration. Also IICRC-certified, our team is adept at providing comprehensive crawlspace water damage restoration services in Durham, NC. We quickly identify the source of the water damage, halt its progression, and carry out necessary repairs. In addition, we perform mold testing to ensure that your crawlspace remains not only dry but also mold-free.

Ask Us Anything

Frequently Asked Questions

Top Water Damage FAQs You Should Know

You have questions, we have answers. We know that this might be your first time going through this, but we deal with water damage in Durham every day. Here are a list of questions we hear a lot from our clients and prospective clients.

  • When we dry a home out after serious water damage, we begin with a moisture inspection. This involves using non-invasive scanning equipment to assess materials in the affected areas to determine what needs to be removed and what we can salvage such as drywall, insulation, cabinets, trim, flooring, etc.
  • Our main goal is to remove the least amount of materials while assuring the home will be thoroughly dried and there will be no risk of mold or wood rot afterwards. To do this, we usually remove materials down to the studs and subfloor- those can almost always be dried and salvaged.
  • After exposing all salvageable materials in a sealed work area, we thoroughly clean up the space before deploying a range of drying equipment and air filtration systems including industrial dehumidifiers, and air movers in order to dry the salvaged materials over the course of 1-3 days.
There are phases to water damage restoration. Mitigation takes 1-3 days typically (demo and drying of the structure), estimating and discussions with insurance for approvals on average take 1-2 weeks after mitigation is complete, then repairs can take anywhere from one week to 3 months depending on the severity of your water damage.
If your water damage was sudden and incidental, it will usually be covered. If there has been on-going damage over the course of several weeks or more, this can be a longer discussion with your insurance carrier’s claim department and could be denied, that is why it is best to have our professional staff assist you in filing your claim and give you the best foot forward in getting coverage. We can help you through the claims process and make sure you are treated fairly using our industry experience.
Within a covered claim, your insurance company is obligated to restore your home to pre-loss condition so long as it is local market verifiable costs of labor, materials, and other miscellaneous costs; less your deductible. Allowing our experienced staff of estimators to discuss your claim with your insurance company, we will guarantee you get back to pre-loss condition or better.

Have Specific Questions About Water Damage in Durham?

Our team is always on call, 24 hours a day to answer any additional questions you may have. Just call 919-302-2729

Why Choose Carolina Water Damage Restoration in Durham?

We Care About The Finished Product.

Durham NC residents understand that water damage can happen at any time. From  flood damage caused by storms to sewage backup, leaking & broken pipes and toxic mold build up, it’s important to have a trusted & certified water damage restoration contractor that you can count on. Carolina Water Damage is IICRC certified and is open 24 hours a day, 365 days a year in case you suffer a water damage emergency.

We serve many areas in the Triangle.

Our service area extends throughout the entire Triangle area including: Wendell, Zebulon, Wake Forest, Durham, Youngsville, Morrisville, Chapel Hill, Fuquay Varina, Lillington, and Knightdale. We are local, can be on site quick, and you can call 24/7 for a free quote. Click here for our entire service area.

Restore Your Property in record time

Our 24 hour service guarentees we can have someone out and servicing your emergncy before things get worse.

Leave the negotiations to the pros

We have a whole team of experts in your corner ready to negotiate on your behalf to get you the compensation you deserve.

14,000

property owners are impacted by water damage every day

98%

of basements will experience water damage in their lifetime

24 - 31 Min.

Our average water damage response time in Durham

24 Hours

Mold can form on water damaged materials as soon as 24 hrs

Verified Google Reviews

See What Our Customers Have To Say

Carolina Water Damage RestorationExcellentCarolina Water Damage Restoration4.9 Based on 65 reviews fromSee all reviews review us onpaul pomrehnpaul pomrehn ★★★★★ Highly recommend!! Nothing worse than unexpected water problems! Had some minor water damage from my above neighbors and CWDR took care of it quickly. Their staff was helpful and knowledgeable throughout the entire process. Prices are very reasonable and quick response time prevented water damage from getting worse. They did demo and removal, carpet repair and drying of the affected areas. Highly recommend their services!Belinda StanislausBelinda Stanislaus ★★★★★ We woke up to pouring water from our second floor into our master bedroom. Our water heater on the second floor died! Found this company online spoke to Jake and the gentlemen were here within an hour to assess the damage. Excellent experience w/ Fabian and Landon! They spent the weekend assessing damage and kicked into action w/ treating all areas. They were here three days in a row to reassess and monitor each area. Both were extremely punctual (had to wait for me once). Incredibly respectful and professional. They educated us step by step on the process. They were very gentle and respectful w/ our home. Very prompt, responsive service so far. They made me feel like we will be safe from mold developing in the future (sure hope so!). Please let them know how much we appreciated the service they provided. Thanks Jake!JordanJordan ★★★★★ Words cannot describe how awesome Jake, Landon, and Fabian were during this whole process. Had a dishwasher line bust at midnight and they were there within an hour. They went above and beyond to help me any time I needed it. Everyone was professional; breaking down everything they were doing, keeping me promptly updated on the repairs, and responded to all my questions. I will definitely be using them again and anyone reading this should as well. I cannot recommend them enough!!!Jack StarrJack Starr ★★★★★ I cannot say enough good things about Jake and the rest of the CWDR team. Jake is an excellent communicator about the status of all repairs. He worked with us at every step to make sure we knew what work was being done. Look no further for a great team to work with that does high quality work!Matthew HatfieldMatthew Hatfield ★★★★★ In general, they were fast, affordable and transparent. Specifically, Jake was great to work with. I definitely recommend themAlex HudsonAlex Hudson ★★★★★ Water had started leaking from our ceiling so of course we freaked out and this was the first 24/7 number I found. They answered and I was talking to a real person the entire time. This person was calm, knowledgable, and clear with his information to help us figure out what the problem was and how to stop the leak. I would and will recommend this company to anyone with such issues.Nancy TavalskyNancy Tavalsky ★★★★★ No one expects ever to have water damage- but when you do call Jake instead of any of the big name water mitigation companies. Jake the owner was there personally and immediately and worked with us all the way through to the finish. He does what he says he’s going to do and most important it gets done when he says it will, unlike most reconstruction. His attention to quality and detail in my home put me at ease.We highly recommend Jake!!DavidDavid ★★★★★ I had the unfortunate experience of waking up in the middle of the night to water pouring through the ceiling from the upper floor. I contacted Carolina Water Damage Restoration and they came out the next day. Jake was extremely communicative throughout the cleanup and remediation process, as was Landon. They showed up when they said they would, they responded to my questions, the areas being remediated were sealed from the rest of the home and all debris was removed. Simply amazing! What was a super stressful event was eased by the professionalism and competence Jake and his team brought to the project.Emily MarieEmily Marie ★★★★★ Jake and Landon were awesome. This was our first major issue as homeowners and they made it so much easier for us. They were able to come out next day and get started. While they were working everything was sealed so we didn’t have to worry about dust or a mess anywhere else. Jake was able to work with our insurance and really helped move the process along. Highly recommend them!David HennonDavid Hennon ★★★★★ This is written by David’s wife, Pam.I was in Durham from out of state to visit my son and family recently during a health crisis.A significant amount of water was discovered in my son’s crawl space.I called several companies for estimates, and Carolina Water Damage Restoration was one of 2 who returned my call.I can’t begin to explain the positive experience we had with Jake and Landon.They came promptly for a fair and reasonable estimate, showed pictures and video of extent of water.They came the next day, a Friday and pumped the water out.Jason continued to educate me on the possible sources of water.Left his equipment in the crawl space to try and dry it out over the weekend.Jake has promptly answered voicemails that I have left for questions.Jake and Landon are true, honest professionals that I would recommend to anyone in need of their service.Thank you again.js_loader

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